Critical Facilities Data Center Operator

Responsibilities

• Maintain, monitor, and perform preventive maintenance and continuous operation of all data center systems to maintain 100% uptime.

• Fire/life safety and mechanical systems, such as HVAC, chillers, CRAC, CRAH, plumbing, controls.

• Electrical including emergency backup systems such as lighting, UPS, ATS, STS, PDU, generators, primary switchgear, power distribution, transformers, and hot water systems.

• Monitor operation, adjust, and maintain refrigeration, chilled water, and air conditioning equipment; boilers, and ventilating and water heaters; pumps, valves, piping, and filters; other mechanical and electrical equipment.

• Record readings and make adjustments as necessary to ensure proper operation of equipment.

• Monitor building management systems and respond to alarms and alerts promptly.

• Analyze the operation of various systems, determine the cause of any problems/malfunctions, and take corrective action as required.

• Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials. Maintain a clean and safe workplace.

• Learn and understand the data center site to manage incidents and events that put critical systems at risk.

• Work order management, including CMMS, Vendor Management, and Customer Facing Tickets.

• Understand and comply with emergency escalation procedures.

• Perform additional job duties as required.

Experience

• High School diploma or GED equivalent.

• Related work experience in systems, emergency generators, and switchgears.

Language Skills

• Demonstrated verbal/written communication skills.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

• Ability to read, analyze, and interpret technical procedures or governmental regulations and codes.

• Ability to write routine reports and correspondence.

• Ability to speak effectively before small groups of tenants or fellow employees.

Other Skill and Abilities

• Working knowledge or capability of developing proficient knowledge of Microsoft Word, Microsoft Excel, Outlook, and Microsoft Access, and any other software packages.

• Must be able to professionally interact with tenants and contractors.

Preferred Requirements:

• Corrigo Experience.

• MCIM / Salesforce Experience.

• Zendesk Experience.

• Service Now Experience.

• Hands-on experience working in a data center/critical facility, including UPS.

Physical Requirements:

• This position will require the following:

• Walking large, campus-like settings.

• Frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extending overhead, including:

• Lifting a minimum of 50 lbs.

• Climbing stairs and navigating rooftops to access equipment.

• Using ladders up to 30 ft and working from heights.

• Ability to climb a ladder with a 300-lb weight limit.

• Must be able to work different schedules.

• Must be able to work Holidays.

• Must be able to respond to site emergencies.