Customer Service Representative - Ace Handyman Services

Replies within 24 hours Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off

We are looking for a friendly and organized Customer Service Representative to join our handyman services team. This role involves handling customer inquiries, scheduling appointments, and supporting field technicians while ensuring an excellent customer experience.

Responsibilities

• Answer calls, emails, and messages professionally
• Schedule and dispatch handyman service appointments
• Provide service details, pricing, and updates to customers
• Handle complaints and resolve issues calmly
• Maintain accurate records in CRM software
  
  

Requirements:

• Strong verbal and written communication skills
• Experience in customer service with telecom experience preferred
• Proficiency with scheduling tools and Microsoft Office
• Ability to multitask and stay organized
  
  

Compensation: $28,000.00 - $32,000.00 per year

The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customersfolks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting " Show Me All Jobs " above.

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.