HVAC Service Technician - req1350-5838

HVAC Service Technician - req1350-5838

at MMC Contractors National in Bentonville, Arkansas, United States

Job Description

Work Hard. Have Fun!!

At Cerris Systems (formerly MMC Contractors), we believe in delivering quality craftsmanship while having fun along the way. Our group of construction service companies prides itself on our almost 100-year history, our employee ownership structure, and our competitive pay and benefits. From the moment you start working with us, we've got your growth in mind. We believe Cerris isn't just a great place to start your career - it's a great place to watch it advance for years to come.

Come build the extraordinary with us. Apply today!!

Nature of WorkServes customers by installing and servicing mechanical systems and products.

Essential Duties and Responsibilities

Plan and complete all necessary steps in the installation, maintenance, and repair of

HVAC systems

Troubleshoot malfunctions, interruptions, and failures of HVAC Equipment

Adhere to the highest standards of quality and safety

Ensure complete customer satisfaction from start to finished product

Comprehend customer requirements and make appropriate recommendations/briefings

Respond to emergency service requests

Communicate in a professional manner with employees and customers

Produce detailed service reports and time entry daily

Operate and maintain an organized and well-inventoried vehicle

Adhere to current HVAC rules, regulations, and codes

Proper use of tools and equipment

Provide documentation including processes, daily logs, etc. as required for assigned projects

Travel to jobs within service area and work with dispatch to ensure schedule is maintained and delays are promptly communicated

Build positive relationships with customers

Promote the company safety culture and safety awareness throughout the company, projects, or office

Maintain a satisfactory driving record which, per Company's vehicle policy, allows operation of a vehicle for business purposes

Exercise initiative or, as directed, perform additional duties to meet the needs of

the organization

Qualifications

Ability to perform work accurately, completely, and in a timely manner

Excellent customer service skills

Excellent interpersonal communication skills on a technical level

Ability to understand and implement best practice standards

Ability to quickly and effectively solve complex problems

Ability to deliver quality through attention to detail

Ability to work both independently and as part of a team

Ability to be proactive and resourceful

Ability to build relationships with team members that transcend a project

Ability to maintain current Class E driver's license and good driving record

Experience

3 years or more of HVAC technical and trade experience.

Education

Minimum of high school diploma or GED

Physical Demands and Working Environment

Must be able to lift 100+ pounds

Able to tolerate extreme temperatures for extended periods of time

Able to work overtime and weekend hours in an On-Call Rotation

Able to continually push, pull, lift, grasp, hold, carry, reach, reach above the shoulders, stoop, bend at the waist, bend at the knee, kneel, bend side to side, crouch, stand on step stools or small ladders and balance.

This position will be required to use a ladder and work at tall heights (i.e. roof top, access ladders, scissor-lift, scaffolding)

Ability to pass drug screen, physical exam, and background check.

Must have reliable transportation

Safety-sensitive position that requires extreme focus and attention to safety hazards and safety protocols.

Cerris and its subsidiary companies are an Equal Opportunity Employer- EEO/AA/M/F/D/V/VEVRAA

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