Senior Project Manager

About this Position:

Job Title: Senior Project Manager

Duties, Scope of Work, and/or Milestones:

• Reviews and evaluates projects and the internal project management processes; coordinates with Client or contract staff and ensures projects' goals and objectives are achieved.

• Provides navigation through complex and sensitive project areas and supports the Business Analyst team on project issues.

• Assists in developing procedures and standards for the projects to which they are assigned.

• Develops deployment strategies for Business Systems Analysts under the framework of Client IT's goals for projects.

• Reviews and analyzes alternatives and makes recommendations regarding procedure development and project implementation standards.

• Confers with and represents client in meetings with staff from other departments, representatives of governmental, community, business, professional and public agencies and the public.

• Leads the work of professional, technical or support staff on a project or day-to-day basis under the direction of the IT Manager.

• Supports the maintenance of and/or maintains accurate records and files related to assignments.

• Prepares a variety of technical, statistical and narrative reports, correspondence and other written materials.

• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.

• Uses standard office equipment, including a computer, in the course of the work; specified positions may drive the client's or personal motor vehicle to attend meetings and visit work sites.

Special Skills:

• Adept with complex project management.

• Strong oral and written communication skills.

• Business relationship management acumen.

• Core focuses on process improvement.

• Ability to solve problems and use critical thinking.

• Skilled with workflow mapping.

• Driven to innovate and foster adoption through organizational change management.

Preferred Skills:

• Project Management Professional (PMP) or Six Sigma certification.

• Strong Agile project management methodologies.

• Service Now or Salesforce.

• Generative and Agentic AI.

• Document Management Systems.

• Case Management System.