Sr Lead Product Development Manager

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress.

Were looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Sr. Lead Product Development Manager is responsible for the delivery and execution of Modernization and Simplification (M&S) strategies, which focus on simplifying and retiring products to retain revenue while supporting Lumens $1B cost-out goal. Partnering closely with the M&S Product Management team (who determines the strategy), the Sr. Lead Product Development Manager is responsible for managing the execution of product simplification strategies.

These product strategies are End-of-Life (EOL), Technical Migrations, and Customer Upgrades to a Catch Product, spanning across all Lumen networks. This role is critical to our business success and involves highly visible work requiring collaboration, leadership, and cross-functional engagement with stakeholders and partners across NETS, Operations, Engineering, Product, AGT/GTM, Legal, Regulatory and other support functions.

This position reports to the Sr. Director of the M&S PMO and is fully remote within the U.S.

The Main Responsibilities

Manage a disciplined approach to executing product simplification programs and initiatives that drive increased revenue, revenue retention and cost-out benefits.

• Drive the execution of the Product Modernization & Simplification (M&S) roadmap, coordinating program milestones in partnership with cross-functional teams/squads (Product Management, Network, Development Engineering, Operations, AGT, Legal, Finance, and Marketing) and segments (Enterprise, Pub Sector, Wholesale) to meet program KPIs.

• Provide program management excellence for a series of product simplification initiatives, which may involve product EO, tech migration to the new target architecture or Customer product Upgrade.

• Plan and manage the end-to-end execution plan in collaboration with M&S cross-functional leads/squads. Plan could include: impact assessments, customer communications, migration workflow, development engineering and network delivery, deployment readiness (network, operations and AGT, GTM), internal and external communication, and legal/Regulatory required activities.

• Track and manage cross-functional dependencies, risks, and issue remediation.

• Confirm program KPIs, define success metrics, leverage tools for measurement.

• Communicate program status and KPIs effectively to stakeholders at all levels, including updates on issues, risks, financials, and successes.

• Build relationships with business and technology partners to influence and collaborate across the organization.

• Ensure adoption of PMO frameworks, methodologies, and best practices for consistent, high-quality execution across all programs.

• Maintain proper ceremonies and program-related communications throughout the program lifecycle.

• Drive progress and prioritization decisions

• Consistently exhibits Lumen 8 behaviors principles to foster performance and excellence

What We Look For in a Candidate

• Bachelors degree or equivalent, with 8+ years of related experience

• 6+ years of experience contributing to or leading strategic product initiatives

• Strong program/project management experience with a proven track record of driving complex program outcomes in the Public Sector

• Outstanding communication skills across all organizational levels, with the ability to create clarity and focus in complex, dynamic contexts

• Ability to establish and maintain effective cross-functional relationships

• Deep understanding of the Product Lifecycle Management framework

• Experience leading or contributing to product development effort

• Familiarity with technologies and best practices across multiple platforms

• Aptitude for solving complex technical and operational problems while managing multiple priorities and tight timelines in a dynamic environment

• Ability to work well under pressure and manage time effectively in a constantly changing environment

• Proficiency with productivity and development tools (CoPilot, Microsoft Office Suiteespecially Word, Excel, Teams, and PowerPointJIRA, Power BI

• Experience leading complex projects in the technology industry

• Telecom regulatory experience

• Experience with Agile Project Management and LEAN methodologies

• Completion of formal externally recognized project certification requirements (e.g. PMI, PMP, Agile,)

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits (

• Bonus Structure

#LI-Remote

What to Expect Next

Requisition #: 339237

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

08/18/2025