Project Manager [Sales & Monitoring]

ABOUT THE ROLE

The LabWatch product line is growing, and we're looking for a dynamic Sales Project Manager to support our continued expansion. This role, based in Billerica, MA, offers a unique opportunity to collaborate across commercial and technical teams while engaging directly with regional customers.

As the Sales Project Manager, you'll serve as a vital liaison between Account Managers, Application Specialists, and clients, ensuring smooth communication and efficient project execution. You'll lead the coordination of quote reviews, support local contract negotiations, and provide both commercial and technical guidance throughout the sales cycle.

LOCATION

Billerica, MA

WHAT YOU WILL DO

• Conducting and management of professional technical consulting for key projects and customers
• Establish and drive challenging and complex customer projects as a project leader.
• Interface project requirements with Application team.
• Manage expenditures and region profitability of monitoring solution business
• Acquisition of projects and clients in GxP regarded industry segments of Pharma, Food, - Biotech in the regions, with cooperation Account Managers
• Managing technical and commercial support of existing customers and sales partners; Communicate new products, services, and other developments to existing and potential accounts
• Interface with local Sales, Customer Service, Marketing, Finance, Production, and R&D functions
• Closely working with marketing to enlarge the presence of KAYE monitoring solutions; - Preparing and conducting sales presentations; Participation, planning and execution of trade fairs and digital events
• Participation and assistance in New Product Development (NPD) and New Production Introduction (NPI)

WHAT WE ARE LOOKING FOR

• Proven industrial technical understanding and expertise in instrumentation, process automation and validation
• Knowledge and experience in IT (Windows/Linux, On-premises/Cloud) and industrial automation, familiar with typical SCADA system and its application system such as building management system, environment monitoring system are highly desirable
• High level of interpersonal and excellent cross-functional and intercultural communication skills required
• Intrinsic motivation, positive manner and be able to prioritize, multi-task, and work in a fast paced, changing environment
• Critical thinking, customer driven, team spirit as well as goal- and solution-oriented action
• Professional commitment to customer satisfaction
• Computer literacy in Microsoft Office (Word, Excel, and PowerPoint) is required
• Industry knowledge/experience in Pharmaceutical and BioTech Thermal Validation