Gestionnaire, Exploitation / Operations Manager Centre Eaton de Montreal, Place Montreal Trust & Le 1500

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Gestionnaire, Exploitation - Centre Eaton de Montreal, Place Montreal trust & Le 1500

Relevant de la directrice, Le Centre Eaton de Montreal, Place Montreal Trust et Le 1500, le titulaire du poste veille a ce que lentretien des centres commerciaux et edifice a bureaux soit effectue selon les meilleures pratiques. Dans lexecution de vos fonctions, vous serez responsable au bon deroulement des activites relatives a toutes les operations et les aspects techniques des proprietes et au maintien de ces actifs. Vous prendrez en charge les activites dordre techniques telles lelectromecanique, larchitecture, lentretien preventif et autres metiers du batiment et verrez a ce que lensemble des proprietes respectent les normes de la Societe. Vous assurerez la gestion des contrats de service des differents entrepreneurs, des equipes techniques en place, et serez en contact avec les detaillants pour leur offrir des services de qualite superieure.

CE QUE VOUS FEREZ

Les principales responsabilites incluent :

• Assurer les operations des proprietes, y compris la gestion du personnel d'entretien menager, de maintenance, des entrepreneurs externes et des installations techniques des immeubles (CVC, systemes mecaniques et electriques, controles de l'immeuble et gestion du risque);

• Analyser, suivre et controler rigoureusement la qualite de service des travaux de reparation, dentretien menager et technique de lensemble des proprietes (electricite, plomberie, mecanique, chauffage, ventilation, climatisation, serrurerie, reseau gicleurs incendie, ascenseurs, communication/transmission, structure et architecture);

• Faire les inspections diverses des proprietes et formuler des recommandations face aux problematiques inventoriees et etablir un plan daction (annuel et quinquennal);

• Etablir les budgets doperation annuels des activites sous sa responsabilite et preparer les previsions mensuelles, les rapports sur les ecarts et les rajustements comptables de fin dexercice;

• Etablir les parametres dexecution des travaux damenagement des locataires et des travaux correctifs ou de remplacement des divers elements structuraux ou mecaniques des proprietes, Veiller a lapplication des lois, codes et reglements concernant la securite des occupants, des visiteurs, des sous-traitants et la protection des biens;

• Assurer le maintien et loptimisation des differents programmes dentretien preventif dans le but de maximiser la fiabilite et la duree vie des actifs;

• Agir a titre dexpert dans le cadre de la relation daffaires aupres des fournisseurs, partenaires riverains, services municipaux et services externes;

• Promouvoir une saine gestion environnementale dans les pratiques des activites sous sa responsabilite. Veiller au respect des programmes relatifs au developpement durable, optimiser les programmes energetiques et sassurer de latteinte des objectifs;

• Gerer et motiver lequipe dexploitation;

• Assurer la gestion des contrats dexploitation - Climatisation Ventilation Chauffage (CVC), de communication, transmission (telecommunication) dentretien des ascenseurs et tous autres contrats en lien avec les equipements des proprietes;

• En collaboration avec le groupe dapprovisionnement, participer aux appels doffres pour les services de son secteur, obtenir des devis, negocier et gerer tous les contrats de services sous sa supervision;

• Repondre aux urgences relatives au fonctionnement des proprietes;

• Le titulaire de ce poste peut etre appele a travailler les soirs et les fins de semaine lors de projets ou devenements speciaux.

CE QUE NOUS RECHERCHONS

• Baccalaureat en genie ou combinaison de formation et experience jugee equivalente dans un domaine technique (mecanique, electrique, electromecanique, mecanique du batiment, etc.);

• 8 a 10 ans dexperience dans un role de gestion dimmeubles ou de gestion de services techniques destinees aux immeubles ;

• Propension marquee pour le service a la clientele;

• Excellentes dispositions au leadership, au coaching, au travail dequipe et souci reel de lamelioration continue;

• Esprit analytique et capacite averee en resolution de problemes;

• Capacite averee a prioriser efficacement ses taches de facon a respecter les delais dans un milieu ou les activites se deroulent a un rythme rapide. Capacite a sadapter a des priorites changeantes;

• Esprit dinitiative et approche axee sur les resultats;

• Connaissance des normes LEED et BOMA, oriente vers lenvironnement est un atout;

• Maitrise du francais et de langlais*, parle et ecrit;

CE QU'IL Y A POUR VOUS

• Joignez-vous a un chef de file du secteur et faconnez lavenir de limmobilier commercial

• Des investissements massifs dans les technologies de pointe afin doptimiser votre travail

• Un regime davantages sociaux complet et concurrentiel

• Un milieu de travail stimulant, concu pour votre croissance et votre bien-etre

*Interactions orales et/ou ecrites avec des partenaires externes bases a lexterieur du Quebec (par exemple, fournisseurs de services, cabinets davocats, pairs, banquiers, firmes de courtage, firmes danalyse de credit, agences de credits, etc.)

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Operations Manager - Centre Eaton de Montreal, Place Montreal trust & Le 1500

Reporting to the General Manager, Centre Eaton of Montreal, PMT, Place Montreal Trust and Le 1500, the incumbent ensures that the maintenance of shopping centers and the office building is carried out according to best practices. Part of your duties, you will be responsible for the proper conduct of activities relating to all operations and technical aspects of the properties and the maintenance of these assets. You will take charge of technical activities such as electromechanics, architecture, preventive maintenance and other building trades and will ensure that all properties comply with the Company's standards. You will manage the service contracts of the various contractors, the technical teams in place, and will be in contact with retailers to offer them superior quality services.

WHAT YOULL BE DOING

• Ensure property operations, including the management of housekeeping, maintenance, external contractors and building technical facilities (HVAC, mechanical and electrical systems, building controls and risk management);

• Analyze, monitor and rigorously control the quality of service of repair, housekeeping and technical work on all properties (electricity, plumbing, mechanics, heating, ventilation, air conditioning, locksmithing, fire sprinkler network, elevators, communication/transmission, structure and architecture);

• Carry out various inspections of properties and make recommendations to address the problems identified and establish an action plan (annual and five-year);

• Establish annual operating budgets for activities under its responsibility and prepare monthly forecasts, variance reports and year-end accounting adjustments;

• Establish the parameters for the execution of tenant development work and corrective work or replacement of various structural or mechanical elements of properties, Ensure the application of laws, codes and regulations concerning the safety of occupants, visitors, subcontractors and the protection of property;

• Ensure the maintenance and optimization of the various preventive maintenance programs in order to maximize the reliability and life of the assets;

• Act as an expert in the context of the business relationship with suppliers, riparian partners, municipal services and external services;

• Promote sound environmental management in the practices of the activities under its responsibility. Ensure compliance with sustainable development programs, optimize energy programs and ensure the achievement of objectives;

• Manage and motivate the operations team;

• Ensure the management of operating contracts - Air Conditioning Ventilation Heating (HVAC), communication, transmission (telecommunication) maintenance of elevators and all other contracts related to the equipment of the properties;

• In collaboration with the procurement group, participate in tenders for services in its sector, obtain quotes, negotiate and manage all service contracts under its supervision;

• Respond to emergencies related to the operation of properties;

• The incumbent of this position may be required to work evenings and weekends during projects or special events.

WHAT WERE LOOKING FOR

• Bachelor's degree in engineering or combination of training and experience deemed equivalent in a technical field (mechanical, electrical, electromechanical, building mechanics, etc.);

• 8 to 10 years of experience in a building management role or in the management of technical services for buildings;

• Strong propensity for customer service;

• Excellent leadership, coaching, teamwork and a genuine focus on continuous improvement;

• Analytical and proven problem-solving skills;

• Proven ability to effectively prioritize tasks to meet deadlines in a fast-paced environment. Ability to adapt to changing priorities;

• Leadership and results-based approach;

• Knowledge of LEED and BOMA standards, oriented towards the environment is an asset;

• Fluency in French and English*, spoken and written;

WHATS IN IT FOR YOU

• Join an industry leader and shape the future of commercial real estate

• Deep investment in cutting-edge technology to power your work

• Comprehensive and competitive benefits plan

• A supportive, caring and diverse work environment designed for your growth and well-being

*Oral and/or written interactions with internal and external partners based outside Quebec (for example, service providers, law firms, peers, bankers, brokerage firms, credit analysis firms, credit agencies, etc.)

Location:

If this job description resonates with you, we encourage you to apply, even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

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