Contract Administrator (Special Services, Operations & Maintenance)

Description

JOB SUMMARY

The Contract Administrator Operations & Maintenance (Special Services) coordinates, supports, and has oversight of UTA contracted service providers for ADA Paratransit and Route Deviation services. Ensures compliance and obligations for all special services contracts. This includes revenue agreements when Special Services is performing as the service provider, ensuring UTA's obligations are met as the contracted service or vehicle provider. Oversees, evaluates, and audits contractor's service delivery for UTA while conducting regular process, compliance, and performance reviews and audits. Coordinates with vehicle maintenance team to review maintenance performance ensuring contractual compliance. Reviews and approves contractor's monthly invoices and administers liquidated damages in accordance with contractual obligations. Maintains oversight and manages associated UTA budgets. Initiates and implements requests for proposals for new contracted services. Manages, coordinates, and submits service contract renewals, and extensions. Assists in resolving contractual and policy issues associated with service delivery. Ensures compliance with federal, state, and local laws and regulations. Develops and integrates continuous improvement strategies to create efficiencies and improved outputs for UTA contracted service delivery.

MINIMUM QUALIFICATIONS

EDUCATION/TRAINING:

Bachelor's degree in public administration, business administration, transportation management, or related field.

EXPERIENCE:

A minimum of 5 years of progressively responsible experience in contract administration, compliance management, procurement, or operations oversight within a public transit or transportation-related environment is required.

Experience with ADA paratransit service is preferred.

Project Management Professional (PMP) certification or equivalent is preferred.

Additional certifications related to transit operations, safety management, or administrative support (e.g., Certified Administrative Professional) is preferred. An equivalent combination of relevant education and experience. [UTA reserves the right to determine the equivalencies of education and experience.]

Knowledge/Skills:

• Knowledge of UTA transit systems and modalities.
• Knowledge of Paratransit policies and procedures.
• Knowledge of ADA transportation regulations and federal grants management.
• Familiarity with contract processes and requirements (RFP, RDQ, RFI, MOU, NTP, change orders, etc.)
• Laserfiche, DocuSign, JD Edwards and IPCS Integrated Project Control System, preferred.
• MS Office, including Word, Excel, Outlook - Advanced preferred
• MS Project - Preferred
• Organizational abilities
• Interpersonal communications
• Verbal and written communication
• Time Management
• Prioritization of tasks
• Multi-tasking
• Decision Making
• Conflict resolution
• Customer Service

Abilities & (UTA Competencies):

• Communicate and interact effectively with all contractors providing service delivery and revenue service for Special Services.
• Must have excellent interpersonal skills.
• Ability to identify and address issues that are most significant to the success of services provided to the community.
• Understand stakeholders of projects and be sensitive to stakeholder issue and impact of decision on stakeholders.
• Embraces Outward Mindset - Exhibiting strong E.I. skills (self-awareness, self-management, social awareness, relationship management). Relating comfortably with people across levels, functions, culture, and geography. Partnering with others to get work done. Managing conflict. Seeking feedback without being defensive.
• Develops Self & Others - Taking action to continuously improve. Accepting assignments that broaden capabilities. Placing a high priority on developing others. Developing others through coaching, feedback, exposure, and stretch assignments.
• Ensures Fairness - Concerned with the welfare of others and expressing that concern on a personal level. Distributing resources fairly. Giving others a voice prior to reaching decisions that affect them. Reaching decisions through a fair process. Explaining to others why and how decisions were made that impact them.
• Puts Safety First - Acting as a Safety Ambassador by working safely, complying with requirements and serving as an example to others. Wearing required personal protective equipment. Supporting safety activities. Promptly reporting hazards, unsafe work practices, near misses, and accidents.
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values Differences - Recognizing the value that different perspectives and cultures bring to an organization.
• Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Drives Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives.

Ensures Accountability - Holding self and others accountable to meet commitments.

This job requires regular and predictable attendance.

• OR -

An equivalent combination of relevant education and experience.

[UTA reserves the right to determine the equivalencies of education and experience.]

As a full-time Administrative Employee, your Total Rewards Benefits Package will include:

• Health, dental, vision, life/AD&D, short-term and long-term disability insurance (eligible after 30 days of employment), with Flexible Spending and Dependent Care accounts. Choice between Traditional Co-Pay or High Deductible Health Plans for medical coverage. HSA with company match available to employees enrolled in the HDHP. Benefit plans include coverage for domestic partners (eligibility affidavit required for coverage).
• Onsite Health and Wellness Clinics for medical care at no cost to employees, spouses, domestic partners, and dependent children.
• 22 days of accrued paid time off (13 vacation days and 9 sick days), which increases with tenure at UTA.
• 10 paid holidays and two paid (2) floating holidays per year.
• Retirement options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching.
• Generous tuition reimbursement for higher education, available for any higher education degree (bachelor, master, or PHD). Course of study must be approved prior to enrollment.
• Training, development, and career advancement opportunities.
• Paid parental leave for birth, adoption, and child placement (after 12 months of employment).
• Free transit passes for employees, their spouses, and their dependent children.
• Employee assistance program - includes counseling, legal services, financial planning, etc.
• UTA Well - a comprehensive wellness program designed to support employees and dependents in their health and wellness goals.
• Free on-site fitness facilities and discounted membership to VASA Fitness and EoS Fitness.
• Discounted cell phone plans with T-Mobile and AT&T.
• Pet insurance plan options (tailored plan coverage based on pet's health and needs).

For more information on UTA's Total Rewards benefits package, please visit:

Pay Rate: $71,800.00 per year

If interested, apply before: May 27th, 2025 @ 5:59 PM MST

• Utah Transit Authority is an Equal Opportunity Employer of all persons regardless of race, color, religion, sex, national origin, age, disability, covered veterans, sexual orientation, and gender identity. Women, minorities, and people with disabilities are encouraged to apply. Applicants needing an accommodation under the Americans with Disabilities Act for any part of the application process should contact UTA Human Resources at .... A minimum of two workdays' notice prior to the need for the accommodation is required.
• Utah Transit Authority is a drug-free workplace, subject to federal drug and alcohol testing regulations under 49 CFR Part 40, 655, and 219. All offers for employment are contingent upon a successful pre-employment drug test. If a pre-employment test returns a non-negative result, an application for employment may be rejected. All employees are subject to reasonable suspicion and post-accident testing for drug and alcohol use. All safety sensitive employees are subject to random testing for drug and alcohol use.

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