Electrical Analyst Commercial Vehicles-Body Builder Advisory Service

at Ford Motor Company in Augusta, Maine, United States

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world together. At Ford, were all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Product Development uses design thinking & user experience methods to deliver breakthrough products and services that delight our customers. We bring innovative, exciting, and sustainable ideas to life.?We have opportunities around the world for you to contribute to advancements in autonomy, electrification, smart mobility technologies, and more!

Body Builder Advisory Service Electrical Analyst is a detailed technical support and liaison role bridging the gap between Fords engineering world and the aftermarket upfitting industry, ensuring that upfitters have the information and support they need to work effectively with Ford commercial vehicles, while also bringing their real-world feedback back into Ford.

In this position

This position provides an exciting opportunity in managing and responding to upfitter technical questions, particularly those related to electrical systems and CAD data, using a helpdesk system and making sure you answer promptlyYoud also play a key role in creating and updating technical documentation that upfitters rely on. This includes reviewing and contributing electrical information to the detailed Body Builder Layout Books for new vehicle models each year and writing or revising technical Bulletins to address common electrical issues or provide specific guidance.

At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrows transportation.

What youll do

Body Builder Advisory Service Electrical Analyst Commercial Vehicle Programs:

1. Direct Upfitter Support & Inquiry Management: This category is all about being the primary point of contact and providing immediate help to the external companies modifying the vehicles.

2. Work with commercial aftermarket body upfitters/equipment companies looking for electrical guidance, technical specifications, or support with the upfit of a Ford commercial vehicles

3. Action upfitter Electrical and CAD inquiries via cloud-based helpdesk/ticketing software system while maintaining our BBAS ticket closure timing targets.

4. **Technical Documenta