EUC Architect (O365)

EUC Architect Detailed Job Description: Managing, coordinating, and prioritizing tasks to resolve technical incidents. Working closely with infrastructure, capacity managers, and availability managers to fix technical problems. Identifying and escalating repeat issues. Engaging with customers to identify their vision and roadmap for end user technologies. Designing, developing, and maintaining solutions related to exchange online, O365, email security, and other O365 technologies. Gather, assess, design, build and drive implementation of end user technologies stack and architecture based on customer environment. Understanding on the road map of Managing end user systems with respect to applications, hardware and Operating System (OS). Participate in developing and managing architecture governance structure based on business, IT strategies as relevant for end user services. Consult project teams and align infrastructure architecture assignments and identify need to modify design if any to attain project requirements. Documentation and training to the implementation team.