Facilities Supervisor

Description

Shift: Day

Days Off: Saturday, Sunday

Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)

Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan

About DESC:

DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.

As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.

JOB DEFINITION:

The Facilities Supervisor provides leadership, coordination, training, scheduling and supervision of maintenance staff members and actively participates in the maintenance of the physical condition of DESC's residential and commercial facilities in order to assure high quality service and resident satisfaction. In addition, the Facilities Supervisor assists the Senior Facilities Program Manager and the Facilities Manager with the administration of the maintenance department.

MAJOR DUTIES AND RESPONSIBILITIES:

• Prioritize maintenance requests and facilitate prompt response, utilizing the electronic work order system, consulting with Facilities Manager as needed.
• Review pending work orders, re-prioritize them, if needed, and provide updates to project managers and other relevant DESC staff regarding uncompleted work.
• Generate reports showing completed and pending work orders via the electronic work order system.
• Train, supervise, and evaluate maintenance and janitorial staff members. .
• In conjunction with Facilities Asset and Fleet Manager, coordinate work of outside contractors, obtaining bids when necessary, and ensure that work called for in any maintenance contract is completed and adequate.
• Provide leadership by example to the maintenance and janitorial staff, taking an active role in teaching staff members new maintenance and repair tasks.
• Coordinate the schedules for maintenance and janitorial staff, taking into consideration emerging or ongoing facility matters at each DESC property and ensuring that each property has adequate coverage each day.
• Coordinate with maintenance, janitorial and other relevant DESC staff the acquisition of necessary supplies and materials for cleaning and repair work.
• Assure safe maintenance operations and meet OSHA requirements. Implement agency safety protocols and ensure compliance with safety work plans
• Perform high quality repair and maintenance tasks in all areas of assigned facilities, including, but not limited to, shelter dorms, individual apartments, hallways, common areas, offices, storage and trash rooms, equipment rooms, stairways, elevators, kitchens, laundry rooms, lounges, bathrooms, showers, alleys, sidewalks, gates, fences, patios, gutters and roofs.
• Diagnose and perform maintenance repairs, including good understanding & working knowledge of electrical systems, AC & heating, water & sewer lines, gas & electric boilers, security systems, key & lock systems, general carpentry work (woodwork, painting, door maintenance, flooring, carpeting, tile, and wallboard & plaster work), and plumbing systems.
• Respond to emergencies, initiating emergency maintenance actions, cleaning up debris, water, etc., and contacting supervisors. On occasion, respond to after hours emergencies.
• Safeguard building and unit keys, never giving anyone access to occupied tenant units without authorization.
• Monitor facilities and equipment for damage and unsafe conditions and provide preventive maintenance, upkeep, and repair as needed.
• Assist other staff with large projects as assigned.
• Participate in staff meetings and trainings, as assigned.
• Other duties as assigned.

Requirements

MINIMUM QUALIFICATIONS:

• 5 years combined of maintenance or trade experience in large residential and/or commercial facilities.
• 2-3 years of this experience in central plant operations & boiler repair at a journeyman level, or Journeyman Level experience in carpentry, concrete, drywall, or other highly relevant trade.
• Strong understanding of central plant operations.
• Good working knowledge of 110, 277 & 480 volt electrical systems.
• Good ability to read blue prints, spec/cut sheets and schematic diagrams.
• Must be able to work with low voltage systems such as DDC control, fire alarm & security.
• Strong team orientation with the ability to teach staff members new tasks and techniques.
• Insurable driving record, current Washington state driver's license and ability to drive agency vehicles including 15 passenger vans.
• Ability to organize workloads of multiple staff at multiple projects.
• Proficiency with using computers and/or electronic work order systems.
• Ability to communicate and work effectively with people from various backgrounds.
• Ability to handle a wide range of unpleasant and/or bizarre behavior from clients.
• Commitment to the philosophy of cooperation and continuity across programs and consideration and respect for clients.

PREFERRED QUALIFICATIONS:

• City of Seattle Boiler Supervisor, Grade I, II, or III pursuant to Seattle Municipal Code 6.420 or ability to become certified immediately after employment (reciprocity from another jurisdiction)
• Two years supervisory experience in property management.
• HVAC certification or other relevant certifications.
• 2-3 years Property Maintenance experience for portfolios over 1,000 units.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will be required to stand and/or walk constantly, sit, climb ladders & stairs, bend/stoop, squat/crouch, kneel and reach above shoulders frequently; and may need to crawl occasionally. The employee will also be required to communicate with other employees, work at ground level as well as on ladders including accessible roofs and patios. Frequent lifting, pushing/pulling and carrying items weighing up to 75 pounds including heavy materials, ladders, tools and other equipment to and around work sites may be required. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Also required is the ability to tolerate strong odors and ability to wear appropriate protective equipment.

EQUAL OPPORTUNITY EMPLOYER:

DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.