Join Our Team at Steward + Helm - Where CommunityMeets Opportunity! Company Overview: At Steward + Helm, we are part of a largermovement dedicated to enhancing lives by creating exceptionalliving environments.We believe that every great home contributes toa great life, which is why we focus on transforming apartmentcommunities with significant investments, turning them intocomfortable, high-quality residences that enrich both the lives oftheir residents and the surrounding neighborhoods. We believe stewardship is a fundamental attitude that shouldpermeate every role, characterized by trust, intentionality, anddiligence. Our team represents our brand, caring for residents,building vibrant communities, and ensuring our properties thrive.In return, our leaders act as stewards, empowering, supporting, andguiding our staff. As an owner-operated company, our coreexpectation is straightforward yet impactful: Embracestewardship. Why Join Us? Skill-Building & Development - We empower our employees,whether you're growing your trade expertise or looking foropportunities to move up. Hands-On, Impactful Work - Your day-to-day efforts directlyimprove the quality of life for our residents and the performanceof our properties. Supportive Team Environment - You'll work alongside experiencedprofessionals who value collaboration, communication, and havingeach other's backs. Competitive Compensation & Benefits - Your skills andreliability matter, and we make sure you're recognized and rewardedfor them. Job Overview: The Resident Service Director is responsible for overseeing themanagement of on-site maintenance staff and ensuring the physicalaspects of the property meet Steward + Helm's establishedstandards. This includes ensuring safety, appearance, andoperational efficiency in compliance with applicable laws andcompany policies. The role requires strong leadership skills, afocus on preventative maintenance, and a commitment to excellentcustomer service. Key Responsibilities: Leadership and Team Management Direct and coordinate daily activities of maintenance staff andcontractors. Conduct regular safety meetings and provide ongoing training tomaintenance team members. Collaborate with the Community Director and Director ofResident Services to schedule inspections, plan preventivemaintenance programs, and oversee major renovations.PropertyOperations Supervise the maintenance team to ensure timely completion ofwork orders according to specifications. Oversee the make-ready process to ensure apartments meetestablished standards before occupancy. Conduct property inspections and address safety hazards,ensuring all necessary repairs are completed promptly. Maintain property curb appeal by regularly picking up groundsand ensuring clean, well-kept exteriors.Financial Management Monitor maintenance budgets and contribute to the preparationof annual property budgets. Review and recommend purchasing of maintenance supplies andimplement cost-effective preventive maintenance procedures. Manage inventory of tools and equipment, ensuring properaccounting and upkeep.Resident and Contractor Relations Provide high-quality customer service by addressingmaintenance-related resident concerns. Assist contractors in resolving on-site project issues,including renovations and installation of new equipment. Communicate ongoing maintenance issues to the CommunityDirector to ensure alignment.Compliance and Safety Ensure all maintenance activities comply with company standardsand local regulations. Maintain regular documentation of equipment inventory andmaintenance logs.The job description is not an all-inclusive listof functions and tasks. Job functions may be added, deleted, ormodified at any time by the company without prior verbal or writtennotification.Requirements:What Makes You a Great Fit Hands-on problem solver - You enjoy working with your hands,fixing things, and finding practical solutions to technicalissues. Customer-focused - You take pride in providing excellentservice and leaving residents with a positive impression afterevery interaction. Technically skilled - You bring a solid understanding of HVAC,plumbing, electrical, and general maintenance trades. Organized and detail-oriented - You stay on top of work orders,keep tools and materials in order, and ensure every job is doneright the first time. Dependable and responsive - You show up ready to work, followthrough on tasks, and respond quickly when you're needed-especiallyduring on-call hours. Safety-minded - You follow safety protocols, keep your workenvironment clean, and promote a culture of safety at alltimes. Team player with a positive attitude - You work well withothers, support your team, and bring good energy to the jobsite.What We're Looking For Education: High School Diploma or GED required. Experience: Minimum 5 years of experience in residential orcommercial maintenance. Expertise in maintenance areas, includingpools, landscaping, plumbing, electrical, and HVAC. Certifications: HVAC or EPA and CPO Certificationrequired. Licensing: Valid Driver's License required. Skills: Strong technical abilities across maintenance tradesand a customer-first mindset. Commitment to promoting safety andadhering to established safety protocols. Availability: Must be flexible to work weekends, events, andon-call shifts.Physical Requirements Ability to lift/move up to 25 lbs. Must be able to stand, walk, sit, and use tools regularly. Comfortable working in a moderately noisy environment. Reasonable accommodations will be made for individuals withdisabilities.Ready to Take the Next Step?Join us and experience awork environment that values and invests in its people! PIb855d2ecbabd-37...
Job ID: 479539658
Originally Posted on: 6/3/2025