ServiceNow CMDB Architect- Day 1 onsite in Philadelphia, PA
- CSI Consulting
- Philadelphia, Pennsylvania
- Full Time
ServiceNow CMDB Architect- Day 1 onsite in Philadelphia, PA
Day1 onsite in Philadelphia, PA
3 to 4 days/week in Office
Role:
ServiceNow CMDB Architect
Responsibilities:
Architect and maintain the ServiceNow CMDB, aligning it with the Common Service Data Model (CSDM) and enterprise IT strategy.
Lead the design and implementation of ServiceNow Discovery and Service Mapping solutions to automate CMDB population and dependency mapping.
Develop, implement, and enforce comprehensive CMDB governance policies, procedures, and best practices to ensure data quality, ownership, and lifecycle management.
Define and establish CI classes, attributes, and relationships, ensuring logical and accurate representation of IT services and infrastructure.
Collaborate with IT Service Management (ITSM), IT Operations Management (ITOM), and other relevant teams to integrate CMDB data and support various IT processes.
Drive continuous improvement of CMDB health, data accuracy, and completeness through audits, reporting, and proactive remediation.
Provide expert guidance and thought leadership on CMDB and Discovery capabilities, fostering a culture of data integrity and responsible configuration management.
Qualifications:
Hands-on experience with ServiceNow, including Discovery and CMDB.
Strong background in integrating ServiceNow with external systems (e.g., via APIs, MID Servers).
Solid understanding of ITSM, ITOM, and IT governance frameworks.
Proficiency in ServiceNow platform administration, configuration, and scripting (JavaScript, GlideScript).
Ability to translate complex technical concepts into clear, actionable strategies for diverse stakeholders.
Excellent communication and stakeholder management skills.
Employers have access to artificial intelligence language tools (AI) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Dice Id:
10109764
Position Id:
8664870
Day1 onsite in Philadelphia, PA
3 to 4 days/week in Office
Role:
ServiceNow CMDB Architect
Responsibilities:
Architect and maintain the ServiceNow CMDB, aligning it with the Common Service Data Model (CSDM) and enterprise IT strategy.
Lead the design and implementation of ServiceNow Discovery and Service Mapping solutions to automate CMDB population and dependency mapping.
Develop, implement, and enforce comprehensive CMDB governance policies, procedures, and best practices to ensure data quality, ownership, and lifecycle management.
Define and establish CI classes, attributes, and relationships, ensuring logical and accurate representation of IT services and infrastructure.
Collaborate with IT Service Management (ITSM), IT Operations Management (ITOM), and other relevant teams to integrate CMDB data and support various IT processes.
Drive continuous improvement of CMDB health, data accuracy, and completeness through audits, reporting, and proactive remediation.
Provide expert guidance and thought leadership on CMDB and Discovery capabilities, fostering a culture of data integrity and responsible configuration management.
Qualifications:
Hands-on experience with ServiceNow, including Discovery and CMDB.
Strong background in integrating ServiceNow with external systems (e.g., via APIs, MID Servers).
Solid understanding of ITSM, ITOM, and IT governance frameworks.
Proficiency in ServiceNow platform administration, configuration, and scripting (JavaScript, GlideScript).
Ability to translate complex technical concepts into clear, actionable strategies for diverse stakeholders.
Excellent communication and stakeholder management skills.
Employers have access to artificial intelligence language tools (AI) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Dice Id:
10109764
Position Id:
8664870
Job ID: 480933568
Originally Posted on: 6/12/2025
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