Process Engineering Technician

Process Engineer Tech is responsible for supporting all production functions, and assisting with developing work instructions to ensure consistent, reliable and high-quality level products within economic constraints. Must apply direct floor experience to deploy efficient and capable processes to various processes such as high model mix electronic repair and assembly, forward/reverse logistic and liquidation processes in response to business requirements. The role will assist to set up a repair process and equipment for cell phone devices.

This is an onsite role within our Mt. Juliet TN facility.

What will be my duties and responsibilities in this job?

• Assist Process Development for Repair of Cell phone devices
• Assist in implementing and maintaining repair processes for cell phone devices
• The processes are inspection, testing, replacement of major components, correct tools to perform repairs and a process setup for the storeroom with the spare parts
• Work with the operations team and quality group to make sure the repair process supports customer requirements
• Develop work instructions for the process and process flow charts
• Implement and support cell phone repair certification for Apple, Samsung, and Motorola
• Assist in implementing improvements for the process that will reduce costs and improve customer satisfaction
• Participate in lean/six sigma process improvement initiatives, Kaizen events, and Value Stream Mapping
• Support manufacturing operations with regards to device failure validation, root cause analysis, corrective action implementation
• Lean manufacturing experience with the ability to implement Lean concepts such as single piece flow manufacturing, Kanban material replenishment, Heijunka schedule planning, Takt time/cycle time work element analysis and line balancing, etc.
• Collaborate with plant and leadership team, customers, suppliers, and production floor personnel to identify and facilitate projects to improve key performance indicators (KPIs)
• Perform time studies and work on reducing time for repairs
• Train operators on repair processes and procedures based on work instructions
• Support any process issues that are escalated or identified on the floor so the repair area can continue to repair phones
• Utilize Microsoft Office (Word, PowerPoint, & Excel) for the purpose of editing, revising, and creating production documentation and process analysis
• Perform root cause failure analysis on repair process failures
• Actively identify & pursue Lean process improvement initiatives

What are the requirements needed for this position?

• Associates/Technical Degree Industrial/Manufacturing/Mechanical/Mechatronics Engineering
• 3+ years' experience in Lean Process Engineering environments
• 3+ years' experience with line balancing, cycle times, MOST, and takt times

What other skills/experience would be helpful to have?

• Bachelor's degree in Industrial/Manufacturing/Mechanical/Mechatronics Engineering or equivalent or 5+ years of active experience in Process Engineering activities described in job responsibilities section
• Automation and equipment line balancing & sustainment experience
• Work with Customers and other Organization Groups to document / develop process requirements
• Actively identify & pursue process improvement initiatives resulting in decreased CPU
• Strong focus with continuous process improvement (CPI)
• Experience in a reverse logistics environment
• Ability to multitask in a fast paced, dynamic assembly and logistics environment