Field Project Coordinator

Do you know and love ETC's product lines? Are you a service-focused individual? Want to have the opportunity to work on fascinating projects in the theatrical, live event, tech, architectural and commercial markets?

We have the perfect opportunity for you to join ETC as a Field Project Coordinator with the US South and Latin America team! This position has been described as the Swiss Army knife of ETCs sales team, working on a wide variety of projects in different market segments, and always being available to meet and exceed our customers wants and needs. Our FPC's are an integral part of our sales group, providing support internally to Regional Managers, and working with reps, dealers, consultants, specifiers, and customers to provide education, system layouts, and support.

Top candidates will have experience working with ETC products and markets, demonstrate phenomenal customer service, and would be based in our Orlando, FL office with the ability to travel up to 50% within the territory. Wed love to talk to candidates who are bilingual in English and Spanish.

ETC offers a collaborative work environment with amazing coworkers/co-owners around the globe. We provide a generous time off policy of 4 weeks in your first year, healthcare benefits on day one, and retirement options via 401k with employer-match and an Employee Stock Ownership Plan - ETC is 100% employee owned!

If this position is of interest to you, please apply today. If you have any questions about this position or the recruitment process, please contact Katie Barreau at ... or via email to ...

Representative Responsibilities:

Assists Territory Sales Manager in sales support, working with ETCs regional sales managers, dealers, reps and consultants.

Visits dealers and reps

Works with ETC quotations, Customer Services and R&D to define project requirements and design lighting systems for customers.

Coordinates sales calls with factory reps and dealers

Performs product demonstrations

Conducts training seminars for dealers & reps

Supports vertical and cross territorial sales efforts

Assembles system layouts for theatrical and architectural lighting systems for the territory

Layout lighting control systems with specifications and risers

Coordinates loan & demo equipment for the territory

Develops and maintains strong relationships with consultants, end users & dealers - act as ETC key contact with these customers

Manages and provides budget information for projects as required

Participates in trade shows, sales training seminars and other sales events as required

Creates and leads training classes, including the training of customers on equipment

Helps organize and curate sales activity data in CRM system

This position requires occasional work in the evenings and weekends

Support Technical Services as assigned

Minimum Requirements:

Bachelors Degree in a related discipline, or 8 years comparable business experience in increasingly responsible positions

All levels of previous job related experience will be considered

Experience in theatrical, architectural or television lighting production preferred

Familiarity with Windows and Microsoft Office applications

Knowledge of AutoCAD or other drafting software

Knowledge of AGI, BlueBeam or other photometric software beneficial

Ability to communicate effectively with customers, lighting designers, sales representatives, dealers, electrical contractors, and distributors

Knowledge or experience of lighting design and/or lighting production

Knowledge of Architectural, Entertainment or Commercial lighting products

Knowledge of full ETC product line and equivalent competitor products

Self-motivated and able to handle multiple tasks simultaneously

Able to provide timely, thorough and accurate customer service

Excellent presentation, sales, and communications skills

Excellent organizational and time management skills

Strong interpersonal skills - able to deal with difficult personalities in high-stress situations