Experienced Residential HVAC Technician
- Logan A/C & Heat Services
- Cincinnati, Ohio
- Full Time
HVAC Technician Lead
Logan A/C & Heat Services
Cincinnati, OH
With both your hourly pay and commissions, your total yearly income can range from $63,000 to $140,000.
Responsibilities:
+ Technician Development & Mentoring: Regularly monitor and support technician progress, offering coaching on customer service and revenue generation.
+ Team Support: Weekly check-ins with each technician and collaboration with the Service Manager and Service Sales Leader in strategy meetings every Thursday.
+ Training Leadership: Participate in field training cycles each Spring and Fall, with a focus on retaining and developing apprentices and newer team members.
+ Team Culture and Retention: Promote a supportive, team-oriented environment, emphasizing trust, communication, and mutual respect.
+ Leadership Meetings: Attend monthly service leadership meetings to discuss performance and strategic initiatives.
+ Technical & Customer Support: Provide an additional line of support for customer issues and technical questions.
+ Service Technician Duties: Perform all standard LSI service technician tasks, including tune-ups, troubleshooting, service repairs, and service-related sales.
+ After-Hours Commitment: Be part of the on-call rotation for after-hours support.
Growth Expectations:
+ Develop as a team motivator and effective leader.
+ Refine time management and productivity strategies.
+ Establish structured processes for different service call types.
+ Build technical proficiency in all products Logan Services offers.
+ Serve as a mentor for less experienced technicians.
Competencies:
+ Adaptability: Flexibility to adjust to new challenges and provide support where needed.
+ Initiative: Resourcefulness to take action independently.
+ Effective Communication: Clearly convey necessary information to teammates, customers, and leadership.
+ Customer Focus: Dedication to exceeding customer expectations and fostering positive interactions.
+ Leadership: Strong ability to inspire and guide team members toward shared goals.
+ Positive Attitude: Consistently demonstrates a collaborative, can-do approach.
Experience & Qualifications:
+ Experience: 3+ years in residential HVAC service.
+ Track Record: Proven success in service dollar and sales generation.
+ Technical Aptitude: Advanced understanding of HVAC systems and principles.
+ Certifications: EPA certification required.
+ Communication Skills: Strong written, verbal, and interpersonal skills.
Physical Requirements:
+ Ability to stand, walk, bend, crouch, and drive for extended periods.
+ Must be able to work in varying environmental conditions and safely handle hazardous materials.
Why Choose Logan Services?
+ Work for a highly reputable company with a long history of excellence in the HVAC industry.
+ Rest assured, our company is free from the influence of private equity, so you'll be joining a team that values its employees and their contribution.
+ Voted best place to work in Dayton, with a supportive, family-oriented work environment.
+ Opportunities for career advancement.
+ Competitive salary and benefits package.
Work Environment: Exposure to extreme weather, including snow, rain, and heat. Safety measures and equipment will be provided.
Join us to make a difference in our Service Team by leading with purpose and fostering a culture that values teamwork, development, and exceptional customer service!
#lshp1
Logan A/C & Heat Services
Cincinnati, OH
With both your hourly pay and commissions, your total yearly income can range from $63,000 to $140,000.
Responsibilities:
+ Technician Development & Mentoring: Regularly monitor and support technician progress, offering coaching on customer service and revenue generation.
+ Team Support: Weekly check-ins with each technician and collaboration with the Service Manager and Service Sales Leader in strategy meetings every Thursday.
+ Training Leadership: Participate in field training cycles each Spring and Fall, with a focus on retaining and developing apprentices and newer team members.
+ Team Culture and Retention: Promote a supportive, team-oriented environment, emphasizing trust, communication, and mutual respect.
+ Leadership Meetings: Attend monthly service leadership meetings to discuss performance and strategic initiatives.
+ Technical & Customer Support: Provide an additional line of support for customer issues and technical questions.
+ Service Technician Duties: Perform all standard LSI service technician tasks, including tune-ups, troubleshooting, service repairs, and service-related sales.
+ After-Hours Commitment: Be part of the on-call rotation for after-hours support.
Growth Expectations:
+ Develop as a team motivator and effective leader.
+ Refine time management and productivity strategies.
+ Establish structured processes for different service call types.
+ Build technical proficiency in all products Logan Services offers.
+ Serve as a mentor for less experienced technicians.
Competencies:
+ Adaptability: Flexibility to adjust to new challenges and provide support where needed.
+ Initiative: Resourcefulness to take action independently.
+ Effective Communication: Clearly convey necessary information to teammates, customers, and leadership.
+ Customer Focus: Dedication to exceeding customer expectations and fostering positive interactions.
+ Leadership: Strong ability to inspire and guide team members toward shared goals.
+ Positive Attitude: Consistently demonstrates a collaborative, can-do approach.
Experience & Qualifications:
+ Experience: 3+ years in residential HVAC service.
+ Track Record: Proven success in service dollar and sales generation.
+ Technical Aptitude: Advanced understanding of HVAC systems and principles.
+ Certifications: EPA certification required.
+ Communication Skills: Strong written, verbal, and interpersonal skills.
Physical Requirements:
+ Ability to stand, walk, bend, crouch, and drive for extended periods.
+ Must be able to work in varying environmental conditions and safely handle hazardous materials.
Why Choose Logan Services?
+ Work for a highly reputable company with a long history of excellence in the HVAC industry.
+ Rest assured, our company is free from the influence of private equity, so you'll be joining a team that values its employees and their contribution.
+ Voted best place to work in Dayton, with a supportive, family-oriented work environment.
+ Opportunities for career advancement.
+ Competitive salary and benefits package.
Work Environment: Exposure to extreme weather, including snow, rain, and heat. Safety measures and equipment will be provided.
Join us to make a difference in our Service Team by leading with purpose and fostering a culture that values teamwork, development, and exceptional customer service!
#lshp1
Job ID: 482052471
Originally Posted on: 6/20/2025
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