Job#: 2080330
Job Description:
Location: Remote in PST preferred
Summary:
The main function of a non-IT Program Manager is to plan, direct, or coordinate activities in fields such as engineering, research and development, financial systems, product rollouts, or other non-IT based projects. This role requires the ability to manage and safeguard confidential and sensitive information, as well as triage and respond to employee communications in a timely and professional manner. The Program Manager must also be capable of setting up and working within an Azure DevOps (ADO) environment for project tracking, collaboration, and management.
Typical Day in the Role
Purpose of the Team: The team is tasked with developing and managing a new process for monitoring and triaging employee grievance submissions, supporting a senior leadership initiative.
Key Projects: The main project is to establish an intake and triage process for employee grievances, including developing the workflow in Azure DevOps. There is potential for the contractor to support additional projects if available.
Typical Task Breakdown and Operating Rhythm:
Develop and document the intake process for grievances.
Manage and triage incoming communications, determining appropriate routing and, when needed, responding using provided templates.
Collaborate with stakeholders and team members, especially in the early months when workload is expected to be heavier.
Maintain confidentiality and handle sensitive information appropriately.
Compelling Story & Candidate Value Proposition
What makes this role interesting? Opportunity to build a new process from the ground up for a high-visibility leadership initiative. Exposure to cross-team collaboration and the chance to work on future projects if the initial project concludes early. The role offers a blend of process development, stakeholder engagement, and hands-on workflow management in Azure DevOps.
Candidate Requirements
Years of Experience Required: 2-4 years in a relevant project management or similar role.
Degrees or Certifications Required: Bachelor's degree or equivalent work experience required; PMP or similar certification is not required but is a nice-to-have.
Disqualifiers: Lack of required experience, absence of familiarity with Azure DevOps and Microsoft Office suite, or not meeting the degree/work experience expectation.
Best vs. Average: Best candidates will demonstrate professionalism, clear communication, eagerness to learn, and interest in the subject matter, making them adaptable for future projects. Familiarity with human rights laws.
Job Responsibilities:
Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities.
Present and explain proposals, reports, and findings to stakeholders.
Manage and safeguard confidential and sensitive information, ensuring compliance with organizational standards.
Triage and respond to communications and sensitive information in a timely and professional manner.
Set up, configure, and work within an Azure DevOps (ADO) project environment to manage project tracking, work items, dashboards, repositories, and team collaboration.
Skills:
Proficiency with Azure DevOps (ADO), including the ability to independently set up, configure, and manage project environments, work items, dashboards, and repositories.
Strong verbal and written communication skills, problem-solving ability, attention to detail, and interpersonal skills.
Demonstrated ability to handle confidential and sensitive information with discretion and professionalism.
Ability to triage, prioritize, and respond appropriately to sensitive employee communications or information.
Basic ability to work independently and manage one's time effectively.
Basic knowledge of business and management principles involved in strategic planning and resource allocation.
Proficiency with computer software such as MS Word, MS PowerPoint, MS Project, Visio.
Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities.
Present and explain proposals, reports, and findings to stakeholders.
Manage and safeguard confidential and sensitive information, ensuring compliance with organizational standards.
Triage and respond to communications and sensitive information in a timely and professional manner.
Set up, configure, and work within an Azure DevOps (ADO) project environment to manage project tracking, work items, dashboards, repositories, and team collaboration.
Performance Indicators:
Effectiveness and timeliness in developing and implementing the intake process.
Positive feedback from stakeholders regarding clarity and responsiveness.
Ability to maintain confidentiality and handle sensitive information appropriately.
Top 3 Hard Skills Required + Years of Experience
1. Azure DevOps (Minimum 2 years): Must be able to navigate and support workflow/process development in Azure DevOps, though not at an engineering level.
2. Microsoft Office Suite (Minimum 2 years): Proficiency in Word, Excel, OneNote, and related tools for documentation and communication.
3. Project Management/Process Development (Minimum 2 years): Experience in developing, documenting, and managing processes, including stakeholder engagement and triage of communications.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
Location: Remote in PST preferred
Summary:
The main function of a non-IT Program Manager is to plan, direct, or coordinate activities in fields such as engineering, research and development, financial systems, product rollouts, or other non-IT based projects. This role requires the ability to manage and safeguard confidential and sensitive information, as well as triage and respond to employee communications in a timely and professional manner. The Program Manager must also be capable of setting up and working within an Azure DevOps (ADO) environment for project tracking, collaboration, and management.
Typical Day in the Role
Purpose of the Team: The team is tasked with developing and managing a new process for monitoring and triaging employee grievance submissions, supporting a senior leadership initiative.
Key Projects: The main project is to establish an intake and triage process for employee grievances, including developing the workflow in Azure DevOps. There is potential for the contractor to support additional projects if available.
Typical Task Breakdown and Operating Rhythm:
Develop and document the intake process for grievances.
Manage and triage incoming communications, determining appropriate routing and, when needed, responding using provided templates.
Collaborate with stakeholders and team members, especially in the early months when workload is expected to be heavier.
Maintain confidentiality and handle sensitive information appropriately.
Compelling Story & Candidate Value Proposition
What makes this role interesting? Opportunity to build a new process from the ground up for a high-visibility leadership initiative. Exposure to cross-team collaboration and the chance to work on future projects if the initial project concludes early. The role offers a blend of process development, stakeholder engagement, and hands-on workflow management in Azure DevOps.
Candidate Requirements
Years of Experience Required: 2-4 years in a relevant project management or similar role.
Degrees or Certifications Required: Bachelor's degree or equivalent work experience required; PMP or similar certification is not required but is a nice-to-have.
Disqualifiers: Lack of required experience, absence of familiarity with Azure DevOps and Microsoft Office suite, or not meeting the degree/work experience expectation.
Best vs. Average: Best candidates will demonstrate professionalism, clear communication, eagerness to learn, and interest in the subject matter, making them adaptable for future projects. Familiarity with human rights laws.
Job Responsibilities:
Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities.
Present and explain proposals, reports, and findings to stakeholders.
Manage and safeguard confidential and sensitive information, ensuring compliance with organizational standards.
Triage and respond to communications and sensitive information in a timely and professional manner.
Set up, configure, and work within an Azure DevOps (ADO) project environment to manage project tracking, work items, dashboards, repositories, and team collaboration.
Skills:
Proficiency with Azure DevOps (ADO), including the ability to independently set up, configure, and manage project environments, work items, dashboards, and repositories.
Strong verbal and written communication skills, problem-solving ability, attention to detail, and interpersonal skills.
Demonstrated ability to handle confidential and sensitive information with discretion and professionalism.
Ability to triage, prioritize, and respond appropriately to sensitive employee communications or information.
Basic ability to work independently and manage one's time effectively.
Basic knowledge of business and management principles involved in strategic planning and resource allocation.
Proficiency with computer software such as MS Word, MS PowerPoint, MS Project, Visio.
Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities.
Present and explain proposals, reports, and findings to stakeholders.
Manage and safeguard confidential and sensitive information, ensuring compliance with organizational standards.
Triage and respond to communications and sensitive information in a timely and professional manner.
Set up, configure, and work within an Azure DevOps (ADO) project environment to manage project tracking, work items, dashboards, repositories, and team collaboration.
Performance Indicators:
Effectiveness and timeliness in developing and implementing the intake process.
Positive feedback from stakeholders regarding clarity and responsiveness.
Ability to maintain confidentiality and handle sensitive information appropriately.
Top 3 Hard Skills Required + Years of Experience
1. Azure DevOps (Minimum 2 years): Must be able to navigate and support workflow/process development in Azure DevOps, though not at an engineering level.
2. Microsoft Office Suite (Minimum 2 years): Proficiency in Word, Excel, OneNote, and related tools for documentation and communication.
3. Project Management/Process Development (Minimum 2 years): Experience in developing, documenting, and managing processes, including stakeholder engagement and triage of communications.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job ID: 483960622
Originally Posted on: 7/3/2025
Want to find more Construction opportunities?
Check out the 178,987 verified Construction jobs on iHireConstruction
Similar Jobs
Sign Up for Job Alerts
