Program Supervisor (Adult Team)

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$85,774.23 - $131,454.21 Annual

Department:

Department of County Human Services (DCHS)

Job Type:

Regular Non-Represented

Exemption Status:

United States of America (Exempt)

Closing Date (Open Until Filled if No Date Specified):

July 17, 2025

The Opportunity:

This recruitment will close when 75 applications have been received or the above- listed closing date has been reached, whichever comes first.

Overview:

THIS WORK MATTERS!

This position works under the direction of the Program Manager 1 for the Adult and Youth Case Management program to carry out the IDDSD mission and to promote and model its values. This position is part of the management team. The management team is responsible for ensuring that the developmental disabilities programs are administered and delivered with established federal, state, and county rules, policies, and protocols. This position is designated to provide direct supervision to support case management teams by providing guidance and full coordination of ongoing case management needs including supervision of staff, training, information dissemination and assist in planning and implementation of specialized programs. This is in direct response to audit, survey, and committee recommendations.

As the Program Supervisor , other duties will include:

• Assign work, establish work schedules, and develop work procedures consistent with the county and department's policy

• Create plans and ways to reach goals and work goals to make sure program goals and goals are met and consistent. Change as needed to meet changing conditions.

• Provide information, technical assistance, and professional consultation for staff to assist and advise them with complex and difficult issues

• Convene regular section meetings to ensure that descriptions and discussion of new state and county policy and budget, and program updates: to provide forum for staff feedback, training; and opportunities for the team building

• Monitor staff performance to make sure program goals, standards, and time-lines are met. Use different tools, like talking to staff, reports, data, client feedback, case review, and other information from the public and other sources.

• Evaluate program systems, processes, and procedures on an ongoing basis to explore opportunities to create efficiencies and improve quality

• Advise PM 1 regarding at-risk client or crisis that engages them or other officials, and manage the situation and related communications until the matter is resolved

• Provide technical support and training to providers as needed

• Liaison with community providers to assist children with developmental disabilities to access services that meet their needs, including educational, community-based, residential, and vocational programs/supports

• Promote and foster a diverse workforce and discrimination /harassment-free workplace

• Effectively administer personnel policies and labor agreements

• Monitor staff performance, provide feedback, perform evaluations according to union contract and HR guidelines, and take corrective or disciplinary action as necessary

• Implement safety and health policies/procedures to ensure supervised employees receive training so that they can safely and properly do their work

• Provide leadership in carrying out the IDDSD mission and promoting and modeling its values

• Promote clear and consistent communication between management and staff

• Participate in all internal and external meetings and directed by PM1

• Provide leadership and management representation on assigned committees, work groups, and advisory groups to recommend change to improve services

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Department of County Human Services (DHCS) employee, you will create a work culture of respect, trust, and understanding for the highly diverse populations of the Department of County Human Services in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

TO QUALIFY:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled as required . Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications/Transferable Skills*:

Education/Training:

• A Bachelors Degree in the areas of study, Psychology, Sociology, Social Work, or Business Management from an accredited college or university. (Professional work at or near the level of this position can substitute year for year for the educational requirement)

• Three (3) to Five (5) years of relevant supervisory experience in increasing responsible professional leadership and technical program experience working with Intellectual Developmental Disabilities communities

• Diversity and Equity; Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values

• Must have a valid drivers license

• Must pass a background check

Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify . However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

SCREENING & EVALUATION:

REQUIRED:

Application Packet: You must submit all requested items below. Failure to do so will be deemed an incomplete application.

1. Attach a Resume showing you meeting minimum qualifications; AND 2. Attach a Cover Letter addressing the following:

• Describe your leadership style and how your leadership style promotes a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values

• How you meet the qualifications for this position; and your understanding of a system that is designed to support individuals with intellectual and developmental disabilities

• Why you are interested in the position

Note: The application, resume , and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the Overview and To Qualify sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.

-- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted on Workday. --

• Internal applicant: If you are an internal candidate (current employee, including on-call, regular, probationary, limited duration, and temporary employee), your job application will consist of the career profile that you complete in Workday. Before you apply, please make sure to do the following:

  • Navigate to your profile in Workday (see: My Career Profile ) and click on the Career section of your profile. Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.).

  • When completing the application on Workday as an internal candidate, you will need to scroll down to see the Resume/Cover Letter section on your screen. This is the place where you may upload your resume and cover letter by clicking the Upload button for EACH document youd like to upload. There will be no other prompts for you to upload your resume and cover letter.

• External applicant: When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through , you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the Upload button for EACH document youd like to upload. There will be no other prompts for you to upload your resume and cover letter.

• Do not click the Submit button before you upload your documents.

After You Apply:

• Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes.

• Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the My Applications section. You must complete these tasks or actions before the job posting closes.

• Check both your email and Workday account for updates regarding this recruitment.

The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications

• Resume and Cover Letter Review

• Phone screen

• Consideration of top candidates

• Language assessment

• Background, reference

Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.

ADDITIONAL INFORMATION:

Routine Telework: This position is designated as routine telework, meaning you will be working remotely (from home); a hybrid schedule also is available. As with all routine telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is Five Oak Building 209 SW 4th Ave, Portland, OR 97209

Serving the Public, Even During Disasters

Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans Preference: Under Oregon Law, qualifying veterans may apply for veterans preference. Review our veterans preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Nicole Cole

Email:

...

Phone:

+... x87767

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

9361 - Program Supervisor