Change Project Manager

CHANGE PROJECT MANAGER

IN SAN DIEGO, CA, USA!

Date Posted: 07/01/2025

Hiring Organization: Rose International

Position Number: 484920

Industry: Software/Financial Services/IT Company

Job Title: Change Project Manager

Job Location: San Diego, CA, USA, 92129

Work Model: Hybrid

Work Model Details: 3 days onsite/week

Employment Type: Temporary

FT/PT: Full-Time

Estimated Duration (In months): 13

Min Hourly Rate($): 100.00

Max Hourly Rate($): 120.00

Must Have Skills/Attributes: Change Management, CX, Project Management

Experience Desired: Customer experience Change management (5+ yrs)

Job Description

***Only qualified Chane Project Manager candidates located near San Diego, CA area to be considered due to the position requiring an onsite presence***

Required Skills:

Proving a history of driving projects requiring behavior change to be successful in a challenging, dynamic, and highly matrixed environment

Project management certification from a reputable company

Change management certification would be a plus

Clearly exhibits a systems thinking mindset and can apply the appropriate framework at the right time, or create a new one as needed

Not dogmatic about structure, but pragmatic on knowing when to apply

Ability to navigate complex problems & issues, ask questions, and get to the root of what's driving the specific issue, and develop a structure for resolution so others can make a decision

Must have strong leadership presence and be a compelling communicator across all levels of the organization to win hearts and minds

Good listener and problem solver; solutions-oriented and great at simplifying complex topics

Knows when to dive deep and when to stay at a higher level

Must have a powerful pulse on the intrinsic and extrinsic forces driving the business

Customer driventhinks customer backed with a relentless focus on delighting customers with a strong bias for action and delivering results

Duties:

Partner with the Customer Experience Management Insights and Infrastructure team to co-create and implement a project plan focused specifically on driving the behavior change needed to reach the business goal

Set up a measurement system to track compliance with the goal and report on it regularly

Include measurements of adoption of the new behaviors, and use this measurement to show progress to the leadership team of the users

Develop milestones around adoption, which interlock with the technical rollout project plan

Design and execute a strategic communication plan to inform and engage all impacted individuals and roles

This includes partnering with executive communications specialists for leadership messaging and directly delivering communications to all other audiences

Co-create with the team a Vision and Strategy for the future state, the steering, driving, and adoption team needed to reach the future state, plus quick win execution and celebrations

Continually identify blockers and forces driving target users to adopt or not adopt the desired behaviors and create actions (both technical and change-related) to remove blockers and reinforce positives

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**

Benefits:

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California Pay Equity:

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