ManageEngine Implementation & Monitoring Architect

Role: ManageEngine Implementation & Monitoring Architect

Location: Phoenix AZ OR remote

Employment type: Contract

Primary Objective:

Lead the design, standardization, deployment, and training of ManageEngine Ops Manager Enterprise and Endpoint Central across multiple sites, ensuring alignment with engineering standards and operational goals.

Duties & Responsibilities

Ops Manager Enterprise

1. Develop Reference Architecture

• Design a standardized, scalable reference architecture for Ops Manager Enterprise using the Probe/Central model.
• Create detailed deployment guides and installation checklists tailored to SRP s environment.

1. Lab Deployment & Validation

• Deploy the reference architecture in SRP s lab environment.
• Validate functionality, performance, and integration with existing systems.

1. Site Alignment & Reconfiguration

• Revisit and realign Ops Manager deployments across 9 sites.
• Standardize configurations, especially for SNMP-only systems.
• Ensure proper MIB installation and configuration for consistent monitoring.

1. Performance Monitoring Baselines

• Define baseline performance metrics and alarm thresholds for core systems.
• Collaborate with performance engineers to fine-tune alerting strategies.

1. Event Management Integration (Phase 2/3)

• Identify critical alarms for integration with corporate event management systems.
• Plan for 24/7 automated ticket creation and escalation workflows.

1. Training & Knowledge Transfer

• Provide hands-on training during implementation phases.
• Address best practices and operational questions from SRP engineers.

1. Documentation

• Produce comprehensive documentation of the reference architecture.
• Ensure alignment with SRP s standard engineering documentation formats.

Endpoint Central

1. Develop Reference Architecture

• Create a standardized deployment model for Endpoint Central.
• Include step-by-step guides and installation checklists.

1. Lab Deployment & Validation

• Deploy and test the reference architecture in SRP s lab environment.

1. Training & Knowledge Transfer

• Conduct a best practices workshop and provide implementation training.
• Enable client engineers to manage and support the platform independently.

1. Documentation

• Document the reference architecture and deployment procedures.
• Ensure consistency with engineering documentation standards.

Preferred Skills & Experience

• Deep expertise in ManageEngine Ops Manager and Endpoint Central.
• Experience with SNMP, MIBs, and enterprise monitoring architectures.
• Strong documentation and training capabilities.
• Familiarity with enterprise event management and alerting systems.
• Ability to work across multiple sites and coordinate with diverse teams.