Business Development Manager

JOB TITLE: Manager-Business Development

DEPARTMENT: Business Development

REPORT TO: Sr. Director Business Development

REVISION DATE: 07/15/2025

SUMMARY:

Establish and maintain relationships with Architects, Designers and National Accounts with the goal of securing

project specifications for TOTO

Sources, initiates and maintains sales and marketing efforts for large national accounts such as hotel chains, fast

food, residential/commercial developers etc. in accordance to sales goals. Assists the Director in leading the

business development team when needed.

DUTIES AND RESPONSIBILITIES:

Initiate, develop and maintain sales activities with the A&D community

Prepare and schedule sales calls and presentations to introduce the company, its products and product

capabilities.

Follow up on sales calls, quotes and proposals; negotiate terms and secure project specifications.

Develop, track and actively grow specifications across market segments, continually building a pipeline of new

projects.

Monitors and ensures orders are received timely by project.

Investigates and mitigates customer complaints to satisfactory conclusion between customer and company.

Support each Regional Sales Team as needed.

Communicate effectively to clients.

Maintain up-to-date information concerning sales prices, availability of product, production schedules, profit

contribution, sales policies, sales trends, and status of current orders to meet marketing objectives and assure the

company satisfies customer requirements to the greatest practical extent.

Prepare necessary sales reports (weekly) and expense reports on a timely basis.

Maintain memberships and participation in association and affiliated industry groups.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

QUALIFICATIONS:

B.B.A. in Sales, Marketing or related field, plus five (5) years of industry experience.

Strong interpersonal, verbal, and written communication skills are a must.

Must also have excellent presentation skills. Must have proficiency in Microsoft Word, Excel, and PowerPoint.

Regardless of Position/Title, all employees are expected to provide the highest level of customer service and kindness for

the TOTO organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties

or responsibilities that are required of the employee.