Delivery Architect Director - SAP Sales & Distribution/ Order to Cash (SD/OTC) Practice Lead (
- Capgemini
- Atlanta, Georgia
- Full Time
you are considering** **:**
The SAP Order to Cash Practice Lead is responsible for the strategic leadership and operational excellence of a large, specialized practice focused on SAP SD/ Order to Cash (OTC) solutions. This role requires deep expertise in SAP OTC processes, including order management, pricing, billing, shipping, and payment processing, as well as the ability to lead a dynamic, multi-disciplinary team of over 100 professionals.
**Your role:**
+ Practice Leadership and Management- Lead and manage a global SAP Order to Cash practice with responsibility for staffing, resource allocation, and career development for a team of 100 professionals. Set and execute the vision, strategy, and roadmap for the SAP OTC practice, ensuring alignment with organizational goals and market opportunities. Oversee the development and implementation of best practices, standards, and methodologies for SAP OTC engagements.
+ Drive all employee functions for the practice, including hiring selections, performance management, and retention strategies. Develop and manage training and certification programs to ensure team members maintain up-to-date expertise in SAP OTC modules and related technologies. Foster a culture of continuous improvement, innovation, and collaboration within the practice.
+ Operational Excellence and Delivery- Ensure high-quality delivery of SAP OTC solutions, including troubleshooting, configuration, and implementation of SAP OTC modules. Monitor and manage key performance indicators (KPIs) to drive operational efficiency, customer satisfaction, and financial performance. Lead cross-functional collaboration with sales, finance, and customer service teams to optimize end-to-end OTC processes.
+ Go-to-Market and Growth Partner with sales and business development teams to support go-to-market activities, including solution demonstrations, proposal development, and client presentations. Identify and pursue new business opportunities to expand the SAP OTC practice and drive revenue growth. Build and maintain strong client relationships, acting as a trusted advisor on SAP OTC solutions.
+ Innovation and Continuous Improvement- Stay abreast of industry trends, emerging technologies, and SAP innovations to ensure the practice remains at the forefront of OTC solutions. Champion the adoption of new tools, automation, and best practices to enhance service delivery and client outcomes.
**Your skills and experience:**
+ Extensive SAP Professional Experience (15 years) - Core area of expertise within SAP SD/OTC & proven track record in SAP consulting and implementation across various modules (e.g., FI/CO, MM, SD, S/4HANA).
+ Experience managing full lifecycle SAP projects from planning to go-live
+ Strong background in leading large-scale SAP projects.
+ Experience managing and mentoring teams of SAP consultants, architects, and developers.
+ Ability to foster a culture of collaboration, innovation, and continuous learning
+ Skilled in building long-term client relationships and acting as a trusted advisor. Capable of translating business needs into SAP solutions
+ Ability to align SAP practice goals with broader business objectives. Experience with budgeting, forecasting, and driving revenue growth
+ Strong Communication Skills: Able to explain complex SAP concepts to non-technical stakeholders
+ Ability to anticipate market trends and shape the strategic direction of the SAP Capability.
+ Proactively improving processes and identifying new business opportunities
+ Bachelors Degree in Computer Science, Business, or related fields.
+ SAP Certifications in relevant modules or solutions (e.g., S/4HANA).
**Life at Capgemini**
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
+ Flexible work
+ Healthcare including dental, vision, mental health, and well-being programs
+ Financial well-being programs such as 401(k) and Employee Share Ownership Plan
+ Paid time off and paid holidays
+ Paid parental leave
+ Family building benefits like adoption assistance, surrogacy, and cryopreservation
+ Social well-being benefits like subsidized back-up child/elder care and tutoring
+ Mentoring, coaching and learning programs
+ Employee Resource Groups
+ Disaster Relief
**About Capgemini**
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of 22.1 billion.
Get the future you want | www.capgemini.com
**Disclaimer**
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
**Job:**
**Organization:** _ABL AMERICAS_
**Title:** _Delivery Architect Director - SAP Sales & Distribution/ Order to Cash (SD/OTC) Practice Lead (_
**Location:** _GA-Atlanta_
**Requisition ID:** _080986_
The SAP Order to Cash Practice Lead is responsible for the strategic leadership and operational excellence of a large, specialized practice focused on SAP SD/ Order to Cash (OTC) solutions. This role requires deep expertise in SAP OTC processes, including order management, pricing, billing, shipping, and payment processing, as well as the ability to lead a dynamic, multi-disciplinary team of over 100 professionals.
**Your role:**
+ Practice Leadership and Management- Lead and manage a global SAP Order to Cash practice with responsibility for staffing, resource allocation, and career development for a team of 100 professionals. Set and execute the vision, strategy, and roadmap for the SAP OTC practice, ensuring alignment with organizational goals and market opportunities. Oversee the development and implementation of best practices, standards, and methodologies for SAP OTC engagements.
+ Drive all employee functions for the practice, including hiring selections, performance management, and retention strategies. Develop and manage training and certification programs to ensure team members maintain up-to-date expertise in SAP OTC modules and related technologies. Foster a culture of continuous improvement, innovation, and collaboration within the practice.
+ Operational Excellence and Delivery- Ensure high-quality delivery of SAP OTC solutions, including troubleshooting, configuration, and implementation of SAP OTC modules. Monitor and manage key performance indicators (KPIs) to drive operational efficiency, customer satisfaction, and financial performance. Lead cross-functional collaboration with sales, finance, and customer service teams to optimize end-to-end OTC processes.
+ Go-to-Market and Growth Partner with sales and business development teams to support go-to-market activities, including solution demonstrations, proposal development, and client presentations. Identify and pursue new business opportunities to expand the SAP OTC practice and drive revenue growth. Build and maintain strong client relationships, acting as a trusted advisor on SAP OTC solutions.
+ Innovation and Continuous Improvement- Stay abreast of industry trends, emerging technologies, and SAP innovations to ensure the practice remains at the forefront of OTC solutions. Champion the adoption of new tools, automation, and best practices to enhance service delivery and client outcomes.
**Your skills and experience:**
+ Extensive SAP Professional Experience (15 years) - Core area of expertise within SAP SD/OTC & proven track record in SAP consulting and implementation across various modules (e.g., FI/CO, MM, SD, S/4HANA).
+ Experience managing full lifecycle SAP projects from planning to go-live
+ Strong background in leading large-scale SAP projects.
+ Experience managing and mentoring teams of SAP consultants, architects, and developers.
+ Ability to foster a culture of collaboration, innovation, and continuous learning
+ Skilled in building long-term client relationships and acting as a trusted advisor. Capable of translating business needs into SAP solutions
+ Ability to align SAP practice goals with broader business objectives. Experience with budgeting, forecasting, and driving revenue growth
+ Strong Communication Skills: Able to explain complex SAP concepts to non-technical stakeholders
+ Ability to anticipate market trends and shape the strategic direction of the SAP Capability.
+ Proactively improving processes and identifying new business opportunities
+ Bachelors Degree in Computer Science, Business, or related fields.
+ SAP Certifications in relevant modules or solutions (e.g., S/4HANA).
**Life at Capgemini**
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
+ Flexible work
+ Healthcare including dental, vision, mental health, and well-being programs
+ Financial well-being programs such as 401(k) and Employee Share Ownership Plan
+ Paid time off and paid holidays
+ Paid parental leave
+ Family building benefits like adoption assistance, surrogacy, and cryopreservation
+ Social well-being benefits like subsidized back-up child/elder care and tutoring
+ Mentoring, coaching and learning programs
+ Employee Resource Groups
+ Disaster Relief
**About Capgemini**
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of 22.1 billion.
Get the future you want | www.capgemini.com
**Disclaimer**
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
**Job:**
**Organization:** _ABL AMERICAS_
**Title:** _Delivery Architect Director - SAP Sales & Distribution/ Order to Cash (SD/OTC) Practice Lead (_
**Location:** _GA-Atlanta_
**Requisition ID:** _080986_
Job ID: 488137973
Originally Posted on: 8/5/2025
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