Window and Door Service Technician

America’s premier window and door replacement company, Renewal by Andersen - Milwaukee, is looking to add a full-time In-field Service Technician to our team! We are looking for candidates with a strong knowledge of window and door installation who can work both independently and with our Service team to resolve issues and ensure customer satisfaction. 

Must have window installation experience, a valid driver's license, & a good driving record to be considered for position

Key Responsibilities: 

• Service and repair previously installed windows & doors (sashes, screens, locks, units, woodwork, etc.) 
• Analyze problems and come up with solutions independently, with the Service team, and our customers 
• Determine and follow through on corrective action that is efficient and cost effective 
• Maintain customer satisfaction from start to finish with a positive, can-do attitude 
• Work in a highly collaborative environment 
• Timely documentation of service notes and complete paperwork 
• Collect and process payments if necessary 
• Fully complete service training from lead service tech and understand procedures implemented with both service and safety 

Benefits: 

• Paid training 
• Work / life balance  
• Full medical, dental, vision, and life insurance 
• Holiday pay, PTO, and company matched 401K 
• Company use of vehicle to complete services 
• Growth opportunities 

• Job Requirements: 
• Excellent communication and interpersonal skills 
• High attention to detail and commitment to delivering high quality workmanship 
• MUST have at least 2 years window installation experience  
• Knowledge of general construction, home improvements, and renovation preferred 
• Ability to work independently and solve problems on the spot 
• Valid Driver’s License and clean driving record – this position is contingent on successfully passing a detailed driving record check and meeting the necessary requirements to be insurable under our company’s policy