Salesforce Architect

Salesforce Architect

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Enterprise Technology plays a critical part in shaping the future of mobility. If you're looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

In this position..

Are you a creative thinker that loves to be on the cutting edge, solving problems though technology and design? Do you believe that digital technology has the power to make the world more connected and informed, as well as offer new answers to the FordPro Customer Problems? If so, Ford Pro is the place for you! Help bring the power of digital technology to our clients and transform how they engage with their users. A career within our growing digital practice will offer you unique exposure to consulting capabilities, industry expertise and trusted methodologies, as well as cutting-edge creative prowess.

Salesforce Architect - Ford Pro

Work you'll do

• Design and Deliver Salesforce solutions on Sales Cloud, Marketing Cloud, Service Cloud, Salesforce Communities and MuleSoft platform
• Play technical SME role on projects to design Salesforce Solution design, provide technical walk-through to Salesforce developers and client features owners
• Provide technical leadership on projects by providing necessary guidance to junior team members to follow Salesforce best practices
• Key resource for Salesforce technical delivery - Build, System Testing handover/co-ordination, Tech. documentation and deployment activities
• Play lead in reviewing features/user-stories, convert functional requirements to technical requirements, estimate user stories, plan team capacity and work closely with Product Managers
• Ability to analyze/identify gaps in functional/business requirements, discuss with functional and business product owners on required changes that aligns with Salesforce product stack and architecture
• Design integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On.
• Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANT
• Manage risks and issues as well as cross dependencies with other teams. Communicate effectively with internal teams and client to address technical design and functional gaps.
• Ability to effectively debug and resolve technical issues and/or defects which may be reported as a result of faults in the production system.
• Assist in writing technical approach and design documentation as required.
• Works closely with the Product Managers to include continuous technical improvement in the Product Line roadmap
• Collaborates with other Architects to reduce complexity across the portfolio, enhance interoperability between services, and make key design decisions across the portfolio.
• Innovate and operate with an iterative, agile and user-centric perspective

Work you'll do

• Design and Deliver Salesforce solutions on Sales Cloud, Marketing Cloud, Service Cloud, Salesforce Communities and MuleSoft platform
• Play technical SME role on projects to design Salesforce Solution design, provide technical walk-through to Salesforce developers and client features owners
• Provide technical leadership on projects by providing necessary guidance to junior team members to follow Salesforce best practices
• Key resource for Salesforce technical delivery - Build, System Testing handover/co-ordination, Tech. documentation and deployment activities
• Play lead in reviewing features/user-stories, convert functional requirements to technical requirements, estimate user stories, plan team capacity and work closely with Product Managers
• Ability to analyze/identify gaps in functional/business requirements, discuss with functional and business product owners on required changes that aligns with Salesforce product stack and architecture
• Design integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On.
• Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANT
• Manage risks and issues as well as cross dependencies with other teams. Communicate effectively with internal teams and client to address technical design and functional gaps.
• Ability to effectively debug and resolve technical issues and/or defects which may be reported as a result of faults in the production system.
• Assist in writing technical approach and design documentation as required.
• Works closely with the Product Managers to include continuous technical improvement in the Product Line roadmap
• Collaborates with other Architects to reduce complexity across the portfolio, enhance interoperability between services, and make key design decisions across the portfolio.
• Innovate and operate with an iterative, agile and user-centric perspective