Senior Project Manager

Senior Project Manager

Location: Lititz, PA, United States

Work Type: On-Site

Job ID: 2441

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock n' roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT's 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyonce, and The Olympics

Position Purpose

Senior Project Managers are leaders in the Projects group, focused on project delivery through a developing team of Project Managers and Associate Project Managers. With a commitment to external and internal customers, Senior Project Managers optimize project planning and execution for unique Markets, guided by the TAIT Project Process. With the support of Projects leadership, the position participates in Bidding and Development of new opportunities within their Market focus and establishes core teams as projects approach confirmation.

Senior Project Managers build on excellence as a Project Manager, demonstrating their mastery of managing Scope, Schedule, and Budget, finding success by leading high performance teams that exhibit TAIT's Leadership and Inclusive Culture framework. At their best, Senior Project Managers favor leadership through context, while relying on select moments for command-and-control engagement. As relationships in, and mastery of, unique Markets are established, Senior Project Managers begin with a small team and limited portfolio, including allocated resources from other disciplines, expanding their influence as Projects successfully deliver the outcomes of Happy Team, Happy Customer, and at a Margin.

Essential Responsibilities/Accountabilities

SPM are generally expected to spend approximately 85% of their time performing as a Project Manager for active projects or bidding, 10% of their time contributing to organizational and departmental improvements, and 5% towards continuing education. Within that, to support and participate in Project delivery, PM may travel approximately 30% of their time.

Project Management Oversight

Support project teams in planning and delivery, grounded in the TAIT Project Process

Lead or coach development of project budgets, budget monitoring, tracking, and reporting

Lead or coach project team check-ins, including critical evaluation of scope, schedule, and budget progress

Guide project teams to leverage subject matter experts, Technical Leads, and Functional leaders

Facilitate project team collaboration to overcome challenges while maintaining appropriate quality levels

Coordinate project team resources and resolve priorities in conjunction with Functional leaders

Ensure Local and Global leaders are aware of high risk or complexity project progress

Lead project planning and delivery, grounded in the TAIT Project Process

Be accountable for the project team, scope, schedule, and budget

Bidding & Development

Represent Project Management on all assigned Bids

Ensure accuracy and quality of Bids, based on Market best practices

Participate in Design Development to ensure ownership of scope, schedule, and budget

Business Development and Account Management

Assume commercial accountability for projects and relationships, especially within specialized Markets

Maintain and develop customer relationships, in collaboration with Business Development

Act as Account Manager for customers that hold long standing relationships with TAIT

Ensure customer communication is coordinated with Business Development and Market Leaders

Maintain CRM data

Commercial, Contractual & Legal

Understand the Project's commercial terms as outlined in the contract, along with contractual & legal relationships formed between TAIT and the project client

Act as a Client advocate within TAIT by ensuring the highest levels of Customer Service and sustaining the boutique experience that our Clients have come to expect.

Maintain a unique connection to our Clients, their teams, and their stakeholders

Ensure TAIT's duties & responsibilities are properly executed. Ensure the client executes their duties correctly and, where necessary, ensure TAITs interests are protected.

Project Finances & Budgets

Plan cashflow schedule according to proposals and contracts

Maintain payment schedule and invoicing

Lead the development of As Sold budget at the outset of a Project

Maintain ongoing Forecasts to track for deviations throughout Project lifecycle

Monitor and control Project costs and Change Orders (Extras)

Raise early flags for potential risks as well as opportunities

Provide periodic project status reports

Organizational Relationships & Participation

Act as the point of contact and accountable individual for the Project to senior leadership and executive teams.

Develop and maintain good relationships with Project Performance and Operations groups

Proactive, open, and transparent communication

Attend (and/or organize) regular check-in meetings

Monitor team in identifying who should be around the table for strategic conversations

Utilize relationships to resolve challenges, conflicts, or disputes within a Project or between competing Projects

Attend global and regional All Hands and similar organization meetings and gatherings

Stay up to date on time clocking, expense report submittals, and other administrative tasks

Continuous Improvements

Identify opportunities for minor and major improvements in the Project Process

Participate in departmental and organizational initiative

Ensure Lessons Learned discussions occur for Projects that warrant celebrations of positive outcomes and critical reflection of negative outcomes

Education and Growth

Knowledgeable of TAIT's history and capabilities, to represent the Enterprise brand

and collaborate with Clients.

Actively seek opportunities to build new skills and hone or improve existing skills.

Focus on hard skills for tactical application and soft skills for interpersonal communication and effective leadership.

Participate in provided learning opportunities.

Encouraged to work on projects that expand their knowledge and experience in new markets and submarkets.

Minimum Qualifications

HS Diploma/ GED, plus 7+ years experience in Entertainment Industry or Project Management

OR Bachelor's degree in Project Management, Engineering, Construction Management, Technical Theatre or Live Event related field, plus 5+ years' experience in Entertainment Industry or Project Management

The ability to prioritize tasks and meet deadlines in a fast-paced and agile environment

Excellent communication and interpersonal skills, with a customer service-oriented mindset.

Strong knowledge of following software:

Microsoft Office including Word, Excel, PowerPoint

Project scheduling (e.g. MS Project, Asana)

Budget management and analysis (e.g. Power BI, Tableau)

Enterprise Resource Planning (ERP) (e.g. Epicor, SAP)

Customer Relationship Management (CRM) (e.g. Zendesk, Salesforce)

Content Management System (e.g. Box, SharePoint, Google Drive)

Familiarity with manufacturing or fabrication processes and principles

Ability to be in office Monday - Friday, with travel to job sites up to 30%

Preferred Experience

Project Management Professional (PMP) certification

Proven track record of managing profitable projects

Proven ability to prioritize across multiple projects

Commercial and contractual responsibilities

Cost estimation and control

Risk management

Familiarity with Slack

Work within a matrixed organizational structure

Working Conditions and Physical Effort

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to frequently walk, bend, climb, push, pull, twist, squat, stoop, and kneel each day. Specific requirements are:

Must be able to stand for extended periods of time.

Must be able to lift or move equipment within material handling guidelines.

Must be able to carry equipment within material handling guidelines.

Work conditions of the role are:

Work conditions may involve moderate exposure to unusual elements such as dirt, dust, fumes, unpleasant odors, and/or loud noises.

Work environment involves some exposure to hazards or physical risks which require following basic safety precautions.

Must be able to wear and properly utilize appropriate personal protective equipment (PPE) to work within or visit areas where required. This includes safety glasses, reflective vest, ear plugs, steel-toed shoes, and other PPE as required by the location.

#LI-AB1

TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.