Conversational AI Architect

Job Title : Conversational AI Architect

Location: Whippany, NJ

Duration: Long Term

About US

At Vilwaa ( ), we are focused towards delivering IT services and solutions in Data Engineering, Cloud Infrastructure solutions , Digital Application Development, (IoT) - Internet of Things.

Job Description

We re looking for a Conversational AI Architect to join our team. This role is ideal for someone who can strategically design user interactions and conversational flows across digital channels, with a strong focus on Copilot Agents and enterprise-grade AI experiences.

The ideal candidate should:

• Be fluent in conversation design principles , including intent modeling, dialogue management, and user journey mapping.
• Have a solid understanding of Copilot Agent architecture , orchestration, and integration patterns.
• Be comfortable collaborating with engineering and product teams to bring conversational experiences to life.
• Possess a mix of creative thinking and technical acumen , with the ability to translate business needs into intuitive, scalable AI solutions.