Associate Project Manager - eCOA

At YPrime, we pioneer solutions that streamline the clinical trial journey, increasing certainty from study design to data lock. With a foundation built on decades of industry insight and expertise, we are inspired by the life-altering outcomes unlocked by clinical trials. Our dedication to quality is pivotal in propelling the groundbreaking endeavors of our partners, researchers, and investigators. With a technology platform that enables speed, flexibility, and certainty for large and emerging pharma companies alike, we provide eConsent, eCOA, IRT, and patient engagement solutions that solve with certainty in clinical research.

YPrime’s eCOA Delivery team is looking for an Associate Project Manager to support the execution of clinical trial technology projects. In this role, you’ll work closely with Project Managers and cross-functional teams to help deliver software solutions from study start-up through maintenance and closeout. You’ll play a key role in keeping projects organized, supporting client communication, and helping ensure a strong day-to-day experience for both clients and internal teams.

• Support project delivery across the full project lifecycle, including maintenance through system deactivation and archival
• Assist in coordinating project tasks, timelines, and deliverables to keep work on track
• Support client communication, including tracking open items, preparing status updates, and participating in status meetings
• Help gather and document system requirements and support internal and client review meetings
• Partner with cross-functional teams (Customer Care, Technical, QA) to support execution and issue resolution
• Assist with project documentation to ensure completeness and compliance with internal standards
• Participate in system updates and releases, including supporting system testing activities
• Help monitor timelines and flag risks or delays to the project team
• Support client satisfaction throughout the project lifecycle, especially during maintenance activities
• Provide support to system users via phone and email, escalating issues as needed
• Track action items and follow through to resolution
• Perform other related duties as required

• Strong organizational skills and attention to detail
• Clear, professional communication (written and verbal)
• Ability to manage multiple tasks and priorities
• Problem-solving mindset and willingness to learn
• Strong sense of accountability and follow-through
• Ability to collaborate effectively across teams
• Basic understanding of project management concepts (timelines, deliverables, risk tracking)
• Strong Microsoft Office skills

• Bachelor’s degree or equivalent experience
• 0–3 years of experience in project coordination, client services, or a related role
• Experience in life sciences, healthcare, or technology environments preferred
• Exposure to eClinical systems (eCOA, IRT, or similar) is a plus
• Database querying or technical experience preferred