Sr Lead Technical Process Architect

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress.

Were looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

Consulting-level, highly technical professional. Expert knowledge of a specialty or professional field and strong business acumen. Applies advanced principles, theories, and concepts. Works on the most complex and unique issues requiring in-depth evaluation to generate solutions to business problems. Exercises significant latitude in determining and executing objectives and approaches to critical assignments. Acts independently toward general results. Devises methods, modifies or adapts standard procedures to meet different situations. Contributes to the establishment of the organizations strategic goals.

The selected candidate will respond to requests from the product team to facilitate new product launches and extend existing offerings. As a Senior Lead Technical Process Architect, they will leverage customer experience insights and system architecture expertise to design business processes that consistently exceed the expectations of both customers and operational teams.

This job is not available to applicants who will require visa sponsorship (examples: H-1B, L1, OPT, F-1, TN, etc.)

• Enhances the alignment between business processes and information technology
• Responsible for actively resolving day-to-day technology needs of the business unit with a focus on the analysis of processes-dissecting problems and suggesting solutions
• Includes complex systems process analysis, design and simulation
• Understands technical problems and solutions in relation to the current, as well as the future business environment
• Suggests plans to integrate new and existing processes
• Provides input and supports planning and prioritization for business process engineering related activities
• Develops the business unit process engineering plan and integrates plan with corporate plan
• Participates in continuous review and update to ensure that processes meet changing business unit conditions
• Identifies processes for improvement
• Documents existing processes
• Identifies and analyzes gaps between current processes and the desired stated
• Designs new processes
• Develops process performance measures and plans the transition to a new process
• Provides counsel and leadership on future use of technology and business process improvements

• Bachelors degree or equivalent education and experience. Typically 10+ years related experience.
• 8+ years related experience with Masters degree preferred.
• Proficiency in tools and methodologies like BPMN, Lean, Six Sigma or other process mapping techniques to design and document workflows.
• Capability to diagnose process bottlenecks, redundancies, or risks and develop innovative solutions.
• Ability to align processes with long-term business goals, anticipating, future needs and scalability
• Flexibility to navigate evolving business environments, technologies and stakeholder priorities.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits
• Bonus Structure

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Requisition #: 338983

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.