Operations Manager

JOB REQUIREMENTS: Position: Operations Manager Location: Kenosha, WI Job

Id: 1273 \# of Openings: 1 Operations Manager The Stella Hotel &

Ballroom is looking for a fun and outgoing person to work on our team as

a full time Operations Manager. As an Operations Manager you would

oversee the maintenance, repair, and overall upkeep of the property to

ensure operational efficiency, guest satisfaction, and compliance with

all safety and brand standards. Additionally, the Hotel Operations

Manager is responsible for financial planning, staff management, and

collaboration with various departments to optimize labor, enhance

customer service, and support hotel operations. Stella team members are

passionate about their work and also like to have fun! It\'s an \"all

hands-on deck\" kind of environment to get our jobs done. Our company

was also voted \"Best Place To Work\". If you want to have fun, be

valued, and make a difference, apply today! As the Operations Manager on

our team, you will complete a variety of tasks which will include:

Implement and ensure follow through of preventative maintenance program

at the property. Assist with implementation of capital improvement

projects. Obtain bids and coordinate work to be completed with vendor,

property, construction, and city officials, as necessary. Evaluate

maintenance and property needs while working within budget constraints.

Assist with on-call emergencies such as fire, flood, etc. Ensure

excellent customer service is consistently provided across departments.

Act as a point of contact for guest concerns, complaints, and special

requests. Maintain high standards of cleanliness, safety, and overall

guest satisfaction. Oversee front desk operations in collaboration with

Front Desk Supervisor to ensure efficient check ins, check outs, and

guest interactions. Monitor occupancy levels and coordinate with sales

and revenue management to maximize ADR and RevPAR. Partner with

Housekeeping Supervisor to ensure cleaning standards are met. Assist

with training of new front desk and housekeeping team members. Oversee

schedules for housekeeping and front desk team. Monitor labor reports

and adjust schedules as needed to optimize productivity. Lead, mentor,

and develop department supervisors to enhance team performance. Foster a

positive and motivated work environment that aligns with hotel values

and goals. This position is ideal for someone with the following

experience and qualities: High school diploma or equivalent required.

Associate or bachelor\'s degree in hospitality, facilities maintenance,

or related field preferred. Three years of experience in hotel

operations or management experience required. Experience in managing

labor costs, scheduling, and workforce optimization. Experience with

electricity, plumbing, mechanical, drywall repair, carpentry, and a

working knowledge of HVAC systems and various\... For full info follow

application link. Gorman & Company is an Equal Employment Affirmative

Action Employer. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:

ipc.us/t/AA9A520CD7144351