Woodward Copper Business Supervisor

Location: Frisco, Colorado

Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility.

Job Title: Woodward Copper Business Supervisor

Job Status: Year Round Full Time

Compensation and Benefits:

• Compensation: Proposed hiring rate of $2,172.50 to $2,276.92+ biweekly amount, actual pay will be adjusted based on experience.

• Benefits: This position is eligible to enroll in company subsidized medical, dental, vision, flexible spending, HSA, life/disability options; season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.

Job Summary:

The Business Supervisor will be responsible for the planning, development, implementation, and execution of all administrative and business-related duties associated with Woodward Copper. They will work with the Woodward Copper leadership team to ensure that all business needs are met on daily, weekly, and annual basis in a highly organized manner.

He/She will supervise the staff and operation of the Camp Office during Summer Camp.

Essential Duties and Responsibilities:

• Ability to take a project from conception through completion and do so on schedule and within budget.

• Goals help set annual goals & objectives to support supervisor, general manager, and VP goals & objectives.

• Run reports to help audit accuracy of projects and weekly Woodward supervisor duties as necessary.

• Supervise and execute all administrative needs which include but not limited to payroll, employee paperwork (PDF personal data forms), T&Es, re-classes, invoices, p-card reconciliation, guest/camper records, staff training records, waiver storage, and more so that the Woodward Copper business meets fiscal deadlines.

• Supervise the tracking and implementation of all Woodward Copper licenses and accreditations (Colorado Child Care Residential Camp license, ACA, etc.).

• Develop and submit all RTP product build requests and assist in testing to ensure they match resort wide standards. Work with internal partners to ensure it is one seamless guest purchase experience.

• Attention to detail, organization, multi-tasking, follow-up, and accountability skills.

• Build financial reports to analyze the Woodward Copper business.

• Supervise the Camp Office and the corresponding Housing/Travel Specialists.

• Oversee the product communication flow to internal partners from central reservations to guest services.

• Assist other Supervisors in the training of all sales and fulfilment related Woodward Copper employees.

• Assist the General Manager with monthly forecasting, budgeting, or weekly reporting needs.

• Assist the General Manager in ensuring Woodward brand guidelines are adhered to in all business projects.

• Assist the division in executing partnerships activation tasks and tracking.

• Oversee the Summer Camp Scholarship program.

• Oversee the upkeep of divisional SOPs, training records, meeting agendas, etc.

• Be able to support the Woodward operations during peak volume times.

• Maintain full knowledge of Woodward Products and locations as well as involvement in further development of new products and programs.

Other Duties as Assigned:

• This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.

• Functions as an ambassador of Copper Mountain, modeling and sharing the Copper culture with our guests and employees. Upholds the most professional image. Continually strives to exceed our guests expectations and create memories for our guests and staff.

• All Leadership team members are expected to participate in the companys Front Line Assist program to assist in operations as needed, as well as to participate in Leadership events such as meetings, required trainings, and participating in employee dinners/events

Supervisory Responsibilities:

• Number of employees supervised: 3-5

• Positions Supervised: 1-2

• Responsible for:

  • Scheduling and assigning work

  • Salary actions

  • Training

  • Disciplinary actions

  • Performance review

  • Hiring/termination

Personal Attributes:

• Ability to work in a fast-paced and potentially high-pressure environment independently with minimal supervision

• Ability to work under deadline pressure and handle many projects at once

• Exhibit initiative, responsibility, accountability and able to work independently

• Commitment to guest and employee satisfaction

• Ability to work as a member of a team and understand the dynamic nature of a team environment including member roles

• Strong attention to detail, organizational and time management skills

• Is honest and has the highest integrity

• Is able to handle and manage confidential information

• Professional appearance. Adheres to all grooming guidelines

• Is supportive of Core Values

• Sets the example for others and is above reproach

• Follows established policies and procedures

• Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.

• Is organized in tasks. Sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues.

• Is flexible with hours and days of work any day of the week including holidays.

• Prioritizes and re-prioritizes personal time and work, to have good balance in life.

Basic Requirements:

• Must be able to ski/ride at an intermediate or above level

• Must be able to sit and stand for extended periods

• Must be able to lift 50lbs

• Must have a valid US Drivers license

• Due to the sensitive nature of this position, a criminal background check will be conducted after position is accepted. This background check will be done in accordance with standards enacted under the Fair Credit Reporting Act.

• Must be at least 18 years old

Preferred Experience and Special Skills:

• Very strong oral and written communication skills.

• Computer skills including MS Office specifically a high understanding of MS Excel

• Familiarity in PC and MAC operating systems a plus.

• Familiarity with network shared drives a plus.

• Strong familiarity with RTP POS or equivalent software required.

• Relationship and teambuilding skills a must. Highly motivated and self-directed.

• Strong communication and collaboration skills to work with internal and external partners.

• This position works closely with national and local contacts, internal business unit managers, marketing and design team and outside agencies to ensure successful completion of all projects and plans.

• Bachelors degree in business administration or related business field.

• Minimum of two years experience in business administration and/or the ski resort industry.

• Minimum one-two years experience in customer service.

• Minimum one years experience in a Supervisory role.

• Payroll experience preferred.

• Summer Camp experience preferred.

POWDR-Copper Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment. This will be posted for a minimum of 3 days or until the position is filled.

Can you see yourself here- Apply now!