At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.
We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right HVAC Technician II host checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.
This role exists to perform installation, maintenance, repair or preventive maintenance to a wide variety of electrical systems and equipment to support all Dollywood Company Properties in accordance with regulatory codes at the county, state and federal levels. All of this will be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company.
Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
Summary of Major Duties & Responsibilities
Regularly inspects and evaluates electrical and electronic equipment to ensure that it operates efficiently and safely: identify defects, hazards, or need for repair or adjustment to ensure abidance with codes
Diagnose common electrical system failures and provide immediate and long-term corrective action
Perform skillful conduit/wire installations, maintenance, repairs and preventive maintenance to a wide variety of electrical systems and equipment in accordance with regulatory codes at the county, state and federal levels
Clean and lubricate equipment, and maintain records on equipment status
Disassemble, repair and reassemble or replace defective electrical equipment such as plugs, switches, outlets, controls, ballasts, motors and appliances using hand tools, test equipment, and service manuals
Test installations to check and ensure continuity of the circuit, and the compatibility and safety of all components using test equipment such as an ohmmeter, amp meter, voltmeter, oscilloscope, or battery buzzer
Study blueprints and schematics and determine methods, materials, and equipment needed to complete the assignment; Plan layout to install electrical wiring, fixtures, and equipment depending on the local codes and job specifications
Determine materials needed for most frequently occurring repair work, prepare requisitions, and monitor inventory
Coordinate work functions with co-workers and other organizational departments. May assist in training lower-level apprentice Electricians and others
Maintain records of work completed and parts used
Perform duties in a safe manner in compliance with manufacturer's specifications, Dollywood Company policies and procedures, applicable regulations, and industry standards
Obtain proper permits as required by law to carry out electrical work on construction or remodeling projects
Management reserves the right to change and/or add to these duties at any time.
Educational and Experience Requirements
High school diploma or equivalent required
Must be at least 18 years old
Four (4) years of progressively responsible journey level electrical experience; OR, completion of a four-year federally approved technical training program in electrical repair and maintenance and two (2) years electrical experience; OR, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved
Proficient knowledge of tools, equipment, and materials common to electrical trade
Valid driver's license and proof of auto liability insurance for use of Company vehicles
Must pass post-employment offer drug test and background check
Knowledge, Skills, and Abilities
Able to project Dollywood's image by being genuinely friendly and caring and by taking pride in their work
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must be able to communicate professionally and timely with all operating teams
Must maintain strict confidentiality and judgment regarding privileged information
Must display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated
Must be willing to constantly improve
Must have professional appearance with good personal hygiene
Must promote and support a team work environment by cooperating and helping co-workers
Must adapt to changes easily
Must enjoy a fast-paced, dynamic environment
Must show appreciation to others
Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
Must function independently with limited supervision and guidance
Must be well organized with a high attention to detail
Must be able to analyze and remember information
Able to display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated
Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
Must have manual dexterity necessary to complete all job duties
Able to maintain good personal hygiene
Able to get along with other employees to work out problems and resolve conflicts
Able to comprehend instructions and retain information
Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
Able to tolerate a fast-paced, hectic environment
Able to be flexible to handle frequent changes in priorities
Able to prioritize tasks and complete assignments on time
Able to endure temperatures of 0 to 120 degrees
Able to work outdoors
Able to analyze and remember information
Able to dig trenches, either by use of hand tools or power equipment
Able to work from all types of ladders (step ladders up to 14', A-frame ladders and all sizes of extension ladders and carry and relocate up to 12' step ladder by one's self)
Able to perform work at various heights (up to 90') from ladders, scaffold, aerial lifts, cat walks or other areas
Able to work in confined space such as switchgear room, manholes, utility tunnels, crawl spaces, attics
Able to bend, stoop, squat, crawl, climb, kneel, balance, push, pull, and reach over head
Able to use hand tools, power tools and equipment such as air compressor, skill saw, electric drill, impact wrench, hand wrenches, shovel, ladders, etc
Able to utilize when required safety equipment to include hard hats, safety glasses, masks, harnesses or other fall protection, hand protection and other items as required for a specific task or job
Able to utilize mathematical skills including addition, subtraction, division and multiplication
Able to perform other duties as assigned
We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right HVAC Technician II host checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.
This role exists to perform installation, maintenance, repair or preventive maintenance to a wide variety of electrical systems and equipment to support all Dollywood Company Properties in accordance with regulatory codes at the county, state and federal levels. All of this will be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company.
Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
Summary of Major Duties & Responsibilities
Regularly inspects and evaluates electrical and electronic equipment to ensure that it operates efficiently and safely: identify defects, hazards, or need for repair or adjustment to ensure abidance with codes
Diagnose common electrical system failures and provide immediate and long-term corrective action
Perform skillful conduit/wire installations, maintenance, repairs and preventive maintenance to a wide variety of electrical systems and equipment in accordance with regulatory codes at the county, state and federal levels
Clean and lubricate equipment, and maintain records on equipment status
Disassemble, repair and reassemble or replace defective electrical equipment such as plugs, switches, outlets, controls, ballasts, motors and appliances using hand tools, test equipment, and service manuals
Test installations to check and ensure continuity of the circuit, and the compatibility and safety of all components using test equipment such as an ohmmeter, amp meter, voltmeter, oscilloscope, or battery buzzer
Study blueprints and schematics and determine methods, materials, and equipment needed to complete the assignment; Plan layout to install electrical wiring, fixtures, and equipment depending on the local codes and job specifications
Determine materials needed for most frequently occurring repair work, prepare requisitions, and monitor inventory
Coordinate work functions with co-workers and other organizational departments. May assist in training lower-level apprentice Electricians and others
Maintain records of work completed and parts used
Perform duties in a safe manner in compliance with manufacturer's specifications, Dollywood Company policies and procedures, applicable regulations, and industry standards
Obtain proper permits as required by law to carry out electrical work on construction or remodeling projects
Management reserves the right to change and/or add to these duties at any time.
Educational and Experience Requirements
High school diploma or equivalent required
Must be at least 18 years old
Four (4) years of progressively responsible journey level electrical experience; OR, completion of a four-year federally approved technical training program in electrical repair and maintenance and two (2) years electrical experience; OR, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved
Proficient knowledge of tools, equipment, and materials common to electrical trade
Valid driver's license and proof of auto liability insurance for use of Company vehicles
Must pass post-employment offer drug test and background check
Knowledge, Skills, and Abilities
Able to project Dollywood's image by being genuinely friendly and caring and by taking pride in their work
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must be able to communicate professionally and timely with all operating teams
Must maintain strict confidentiality and judgment regarding privileged information
Must display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated
Must be willing to constantly improve
Must have professional appearance with good personal hygiene
Must promote and support a team work environment by cooperating and helping co-workers
Must adapt to changes easily
Must enjoy a fast-paced, dynamic environment
Must show appreciation to others
Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
Must function independently with limited supervision and guidance
Must be well organized with a high attention to detail
Must be able to analyze and remember information
Able to display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated
Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
Must have manual dexterity necessary to complete all job duties
Able to maintain good personal hygiene
Able to get along with other employees to work out problems and resolve conflicts
Able to comprehend instructions and retain information
Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
Able to tolerate a fast-paced, hectic environment
Able to be flexible to handle frequent changes in priorities
Able to prioritize tasks and complete assignments on time
Able to endure temperatures of 0 to 120 degrees
Able to work outdoors
Able to analyze and remember information
Able to dig trenches, either by use of hand tools or power equipment
Able to work from all types of ladders (step ladders up to 14', A-frame ladders and all sizes of extension ladders and carry and relocate up to 12' step ladder by one's self)
Able to perform work at various heights (up to 90') from ladders, scaffold, aerial lifts, cat walks or other areas
Able to work in confined space such as switchgear room, manholes, utility tunnels, crawl spaces, attics
Able to bend, stoop, squat, crawl, climb, kneel, balance, push, pull, and reach over head
Able to use hand tools, power tools and equipment such as air compressor, skill saw, electric drill, impact wrench, hand wrenches, shovel, ladders, etc
Able to utilize when required safety equipment to include hard hats, safety glasses, masks, harnesses or other fall protection, hand protection and other items as required for a specific task or job
Able to utilize mathematical skills including addition, subtraction, division and multiplication
Able to perform other duties as assigned
Job ID: 478082309
Originally Posted on: 5/22/2025
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