TN Quality Engineering Technician

Summary

The Quality Engineering Technician is responsible for the maintenance of the Malibu supplier quality portal, including data input, tracking, and return of defective supplier parts and materials. This role also supports incoming testing, inspection, and verification of parts or materials, including inventory transactions in GP, ERP, and QA Hold dispositioning responsibility.

Essential Duties and Responsibilities

• Support the nonconforming supplier part disposition process by logging, tracking, and issuing Return Material Authorizations (RMA) requests, including supplier approval, and return packaging to ensure safe return to appropriate supplier

• Provide feedback on delinquent RMA's to ensure a satisfactory supplier response.

• Input data into the Malibu Supplier Quality Portal for PPM and scorecard performance reporting.

• Manage GP and ERP inventory transactions for QAHOLD, quality, and warranty cost reporting.

• Apply engineering and quality methodologies to support the Production Part Approval Process (PPAP) for new part sample submissions.

• Conduct incoming gelcoat & resin testing procedure and report findings to ensure compliance.

• Publish nonconformance report for boats, trailers, and engines as well as conduct a daily MRB meeting with operations management.

• Manage the Lab and Quarantine areas for 5S, replacement spare parts for internal scrap repairs, and overall organization.

• Provide Support:

• Plant calibration program (includes all gel-timers, gages, jigs, fixtures, etc.)

• Performing and document internal audits and inspections (Smartsheet)

• Testing, and/or rework of internal scrap for defects, as well as mechanical, or electronic part failures.

• Analysis of returned plant and field warranty parts for root cause and corrective actions.

• Other duties may be assigned.

Qualifications

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: A two-year degree or two+ years of related experience, training; or equivalent combination of education and experience.

Language Skills: Ability to read, analyze, and interpret general business information, periodicals, technical procedures and drawing. Ability to write emails, reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of peers, managers, supervisors, dealers, and/or customers.

Mathematical Skills: Understanding of statistical analysis and fundamentals of concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Other Qualifications: Include Certificates, Licenses, Registrations and other skills/abilities/qualifications not listed above.

• Six Sigma training is a plus.
• Strong corrective action and troubleshooting background.
• Strong computer knowledge and skills.
• Print and drawing reading skills.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Use the drop down boxes to select the appropriate response to each area.

Continuous/C = 67-100%, Frequent/F = 33-66%, Occasional/O = 33%, None/N

• Sits 4 hours
• Stands 5 hours
• Walks 1 hours
• Drives 0 hours

Employee Lifts and/or Carries: type amount of weight in each area

Maximum: 50 (lbs) Frequently: 10 (lbs) Occasionally: 20 (lbs)

Employee uses Hands for repetitive activities:

• Simple Grasping: Right, Constant Left, Constant
• Pushing/Pulling: Right, Frequent Left, Frequent
• Fine Manipulation: Right, Frequent Left, Frequent

Employee uses Feet for repetitive activities:

• Right: None Left: None

Employee is required to perform these activities:

• Bending At Waist: Occasional
• Squatting: Occasional
• Climbing Ladders, Stairs: Occasional
• Kneeling On Ground: Occasional
• Reaching Above Shoulder: Occasional

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job (ie; heat/cold, dust/dampness, height; chemical; noise) PPE requirements are included. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Typical 10 hour work days, frequent overtime may be required. Safety glasses required, hearing protection may be required when in designated production area(s). Must follow ALL task specific safety procedures within other departments.

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.

Motivation: Measures self against standard of excellence.

Quality: Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.

Attendance/Punctuality: Must be consistently at work and on time.

Dependability: Takes responsibility for own actions.

Communication: Ability to present data in groups, and to clearly communicate issues and expectations to all parties to gain cooperation and compliance to meet Malibu objectives.

Independence: History of working under limited supervision in field situations, including, but limited to auditing suppliers and project management responsibilities.

Analysis: Collect, organize, and sort relevant data to spot non-conformance quality trends and develop corrective actions, control plans, and/or FMEA analysis as needed to affect improvements

Customer Focus: Support quality management goals and objectives, including supplier selection, supplier certification, quality surveys, site surveys, and assist in the development of new products through validation, inspection, or analysis of fit, form, or function.

Additional Preferred Skills and Experience: General ABYC and compliance knowledge, Six Sigma & Lean methodology, reporting and presentation skills, data analysis, Auditor skills, computer skills (E.g. Excel, Word, Access, MS Project, PowerPoint, etc), general boating experience is also preferred.