Processing Supervisor - BCV

General Description:

The Processing Supervisor is responsible for completing assigned production duties to ensure customer, team member, and vendor satisfaction. The Processing Supervisor does this by assisting with planning, directing and coordinating the work activities and resources necessary for processing ultra-pasteurized products in accordance with cost, quality and quantity specifications. The Processing Supervisor also assists in directing the production team in accomplishing specified tasks set by plant management and assists training of personnel aligned with plant protocol. This is a working role which includes operating assigned processing equipment as well as being a conduit of information between employees and management. The Processing Supervisor completes these functions in support of the manufacture of dairy-related products.

Job Responsibilities:

• Responsible for achieving assigned goals in the area of production, safety, quality, performance, and cost.
• Meets all processing operational plans to ensure yields and efficiencies requirements are met.
• Responsible for running efficient, accurate and precise product processing operations.
• Responsible for running the Production Order on time and utilizing resources to eliminate any department bottlenecks.
• Must ensure accurate, controlled blending operations to facilitate products being made in specification.
• Ensures mechanical malfunctions are addressed to increase productivity and equipment capabilities and identifies areas where operators can assist in resolving concerns. Manages the development of Preventative and Predictive Maintenance tasks for processing equipment and monitor completion rates. Ensures unit conducts root cause analysis on equipment breakdowns/processing interruptions and review permanent corrective actions with the Maintenance. Escalate interruptions to the attention of plant leadership.
• Ensure all required documentation is thoroughly completed, signed off and properly filled out/legible.
• Responsible for complying with GMP's, SOP's, corporate and/or plant policies, rules, and regulations.
• Communicates effectively between shifts and other departments - verbally and in writing.
• Communicate and escalate with the plant leadership on any potential or existing problems that could adversely affect the production schedule or customer satisfaction.
• Covers breaks and lunches and other staffing needs as assigned by their supervisor/manager.
• Compliant with all legal requirements concerning dairy processing and safety reports concerns appropriately.
• Oversees training of production personnel on production equipment, protocol and systems.
• Audit the work of processing personnel to ensure accuracy, quality and work completed in a timely fashion.
• Develops new ideas and methods to improve operational performance and improve product quality and customer reliability.
• Supervise processing team by leading by example to gain trust and integrity and handle employee inquiries and solve problems while maintaining confidentiality.
• Assist and support all areas in the processing as assigned by supervisor, trains and builds competence of staff on key areas on processing floor.
• Responsible for reporting food safety problems and initiating action and for supporting SQF by maintaining food safety and food quality.
• Maintain compliance with SQF certification and GMP expectations.
• Responsible for gaining competence on line circuits and learning proper hookups are made in the facility.
• Works in a safe manner and reports safety concerns promptly and takes corrective actions as necessary to ensure a safe environment.
• Ensures work areas are sanitary and strictly adheres to sanitation practices
• Supports employment transactions and makes recommendation in partnership with HR and Processing Manager, to include interviewing and selection process of processing team; responsible for timely and effective selection of employees; timely and engaging performance evaluations; appropriate corrective actions; appropriate separations as pre-approved by HR.
• Supports and oversees employee developmental plans, documents, and administers, in order to ensure a department that sustains a customer focus, flexibility and strong business acumen. Manage all phases of the developmental plans of direct reports to include: developing, implementing and controlling.
• Ensures processes are in place to continually provide training to improve supervisory skills of staff, and improve the skill set of the non-exempt production associates to maximize the results of individual and team efforts.
• Ensures sustained development and implementation of Standardized Work Instructions (SWIs) for the Processing Department.
• Ensures the sustained development and implementation of product and process labeling (Visual Factory) for the processing department.

Essential Knowledge, Skills:

• Ability to apply complex mathematical concepts such as adding, counting, subtracting, multiplying, dividing and knowledge of weights and measure, to sufficiently handle job tasks.
• Understand and respond appropriately to complex employee, vendor, and customer inquiries.
• Read, write and communicate using English language sufficient to perform job functions (Other preferences will be given for special language skills when there is a business need).
• Knowledge of company's mission, purpose, goals and your role in achieving each of them.
• Promote and provide excellent Customer Service with both Customer and Byrne Dairy in mind.
• Knowledge and ability to operate facility equipment as required in assigned area, including knowledge of Processing Standard Operating Procedures, batching formulas, batch conformance procedures, troubleshoot and repair problems with machines and operations, and GMPs.
• Satisfactorily complete all company training requirements.
• Ability to interpret company documents and literature and UPC/code information.
• Knowledge and proficiency in computer functions such as Microsoft Office programs, spreadsheets, etc.
• Knowledge of principles, methods and problems of operating business functions
• Skill to actively seek out and identify opportunities
• Ability to trust, develop, maintain, and strengthen partnerships with others inside or outside the organization
• Ability to work in a fast paced environment with ability to pay close attention to detail and coordinate various activities simultaneously
• Knowledge of applicable PMO and internal operating guidelines for quality, to include OSHA, SQF, and other regulatory entity protocols and regulations.
• Knowledge to implement and support various change management activities needed to improve the organizations effectiveness.
• Ability to communicate effectively both verbally and written to all levels in and outside the company.
• Ability to apply Critical Thinking, using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to understand and explain product flow through VTIS and LACTA systems using PI&D diagrams.
• Possess good business acumen regarding production trends as related to the dairy industry.
• Process high volumes of data in a fast paced environment, both in and out of the office.
• Possess good business acumen regarding production trends as related to the dairy industry.
• Maintain highest Quality Assurance for all Production Lines.

Education/Experience:

• Minimum of GED or High School Diploma is required; Associates or Bachelor's degree in related field preferred
• Minimum of 5+ years as a Processor in the dairy industry

Performance Standards:

• Responsible for reporting to work at scheduled times and communicating tardiness and absences with the assigned Supervisor/Manager prior to the occurrence.
• Responsible for reporting to work in a condition to work.
• Responsible for being well-groomed and dressed in a business-and position-appropriate attire at all times including ensuring compliance with GMP dress code standards.
• Comply with performance criteria, standards of conduct as contained in company policy, employment procedures and responsibilities as described in the company handbook.
• Maintain a safe work environment at all times and immediately report and take appropriate action to correct a safety concern.
• Responsible for completing all assigned tasks and responsibilities as assigned.
• Responsible for supervising and leading by example, while providing motivational support to recognize and reward people for their achievements.

Work Schedule:

• Requires morning, afternoon and overnight availability any day of the week based on assigned shift.
• Requests to be scheduled off for a specific day require advance notification and approval by Supervisor/Manager.
• Hourly: Generally scheduled for 40 hours per week; more hours may be required based on the needs of the business.

Environmental Concerns:

• Normally protected from weather and temperature changes possible exposure to hot cold wet, humid or windy weather conditions does exist.
• May be subject to exposure to ingredients used in the manufacture of food products including allergens
• May be subject to exposure to chemicals involved in the manufacture and sanitation of a food processing facility.

Physical Job Requirements:

• Ability to move throughout all areas of the facility including but not limited to office, production, and warehouse environments. Including the outside perimeter of the building.
• Able to wear all necessary personal protective equipment to perform job functions.
• Stand and/or sit continuously and perform job functions for a full shift with meal break.
• Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, crouch, handle and move items weighing up to 50 pounds without assistance and move objects exceeding 50 pounds with reasonable accommodations.
• Visual acuity corrected to perform job functions.

Location:

• Cortland