District Superintendent- Terminal Operations

Position at Metro-North Railroad

Job Title: District Superintendent - Terminal Operations

Department: Transportation

MTA Agency: Metro-North Railroad

Primary Location(s): New York, NY

Salary Range: $134,390- $167,988

Regulated/Safety Sensitive: Non-DOT Regulated/Safety Sensitive

Union Affiliation: Non-agreement

Closing Date (if applicable): Until Filled

Shift (if applicable):

Title 55-a (yes or no): Not Applicable

Other: Not telework eligible

ABOUT THE AGENCY

MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 86.5 million customers, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is one of the busiest commuter railroads in the nation. MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities for its employees.

Metro-North Railroad reserves the right to remove this posting before the Application Deadline.

JOB SUMMARY

Serve as a Transportation General Manager within a designated District accountable for all Yard and Terminal service- related functions in that District. Having overall authority and responsibility for the territory, Inter Departmental Operations Services, customers and employee safety.

DUTIES AND RESPONSIBILITIES

• Directs, supports, and coordinates inter-departmental Safety initiatives within assigned District.

• Lead/chair District Team and Safety meetings.

• Participate in Local Safety Meetings.

• Lead/coordinate quarterly Safety Stand Down days within District for Transportation.

• Directly responsible to monitor and complete all safety/incident/injury reports.

• Post Federal Railroad Administration (FRA) reportable injury list in all crew bases within their district.

• Monitor Trainmaster Code of Federal Regulation (CFR) 217.9 goals and objectives monthly.

• Perform required number of CFR 217.9 checks monthly.

• CFR 217.9 and banner testing oversight of all Metro-North Railroad (MNR) Employees.

• Monitor and coordinate random drug and alcohol screening of train crews and yard masters.

• Proactively supports the Metro-North Railroad safety program through execution of Operating Division safety plan elements including but not limited to safety observations, daily job briefings, and incident investigations.

• Directs service delivery functions, managing compliance with operating procedures to achieve performance goals particular to On-Time performance, reliability, cleanliness customer comfort, employee courtesy, communication and safety.

• Organizes and manages District service delivery functions affecting on-time performance, reliability, cleanliness, comfort, courtesy, communication and safety.

• Monitor and ensure compliance with trains at initial station 5" prior to departure standard.

• Review train make up sheets daily to ensure consist compliance - enact corrective measures if non- compliant.

• Work with Fleet Management and Maintenance of Equipment (MofE) to ensure timely delivery of equipment to shops/yards minimizing turn-around time from "shop status" to "available status."

• Monitor yard operations continually to ensure overall compliance with set standards.

• Coordinate/lead/perform meet and greets on specific initiatives as set forth departmentally.

• Supervise Trainmasters as well as participate in observation of Train Crew appearance, performance compliance, and train crew visibility.

• Monitor crew register room compliance for all required company and federally mandated documents.

• Write and distribute commendation and letters of reprimand.

• Interface/communicate with the Operations Control Center (OCC) regarding the Daily Operations Report in order to close out, final dispositions and clarification of Train Incident Log Items that occur in their District.

• Oversee and assist Trainmasters daily, responsible to provide and research Train Incident Log Items and disseminate information clearly in a Transportation Log Report for their District.

• Leads and coordinates the activities of inter-departmental management as related to service functions within assigned District.

• Instills safety-focused behaviors by fostering communication and modeling respect for people.

• Controls District Operating Expenses in conformity with Budget.

• Oversee, monitor, and approve where appropriate all random arbitrary overtime/penalty payments.

• Effectively manage the ordering of extra assignments in support of the overall operation during weather events, special move orders, and during operational emergencies.

• Office functions - oversee the ordering of supplies within assigned district.

• Coordinates the implementation and development of Capital and Maintenance operational work plans related to balance service delivery requirements.

• Work with infrastructure/ equipment development of Track, Communication & Signals (C&S), Power, Third Rail, Structures, Customer Service, and all other applicable departments with respect to weekly/monthly track usage and daily district maintenance requirements without sacrificing either item.

• Supports environmental compliance activities.

• Ensure staff completes all required annual training in regard to Environmental compliance.

• Immediately responds to main line incidents, clear safety hazards, and aggressively works to assure a safe clean environment for employees and customers.

• Be qualified on all required National Incident Management System (NIMS) training.

• Lead Incident Commander when on scene of any type of rail incident.

• Work with all affiliated outside agencies during service disruptions/emergencies.

• Ability to manage/manipulate all equipment and crew schedules at all times, especially during service disruptions.

• Work with the Crew Management Center (CMC) in the scheduling of crew bus coverage during scheduled and non-scheduled bus substitutions.

• Select, develop, and motivate staff and provide career development for team members. Provide effective coaching and counseling. Manage team and individual performance. Create a professional environment that respects individual differences and enables staff to develop and contribute to their full potential.

• Perform/act as a Trainmaster to cover terminals when scheduling does not permit full Trainmaster coverage.

• Assume the duties of a Line Superintendent while still performing functions of a District Superintendent when required for vacation/unscheduled absences of Line Superintendent.

• Be available 24/7 unless scheduled off for training, vacation, and/or any other personal matters that require time off.

• Performs other duties as assigned

• Complies with all policies and standards

• May be required to work hours outside regular work hours, as applicable

• Observes the work performed by contractors, as applicable

• Reviews invoices and approves them if the work has contractual standards, as applicable

• Addresses performance issues with the contractor when possible, as applicable

• Escalates issues to other parties when needed, as applicable

KNOWLEDGE, SKILLS AND ABILITIES

Required:

• Knowledge of Metro-North Railroad Operating Rules, Territory, Physical Characteristics, and Federal Rules regarding the operation of trains and equipment and Collective Bargaining Agreements covering Train & Engine (T&E) employees as well as yardmasters and rail traffic controllers (RTC's) or comparable knowledge if from another railroad or the ability to become qualified within (6) months of hire.
• Knowledge of line operations, equipment programs, Mechanical, Engineering and Station functions.
• Knowledge of MNR's CFR 217.9 program as it pertains to both MNR employees and Tenant Carrier T&E employees who operate over MNR territory or ability to become qualified within (6) months of hire.
• Strong leadership skills with the ability to organize and direct the activities of both subordinates and others.
• Strong planning, time management and organizational skills. Required
• Must possess quantitative and analytical skills to effectively determine and resolve service delivery problems.
• Strong verbal and written communication skills to effectively communicate with all levels in the organization and outside agencies.
• Direct diverse work groups and establish and maintain results oriented interdisciplinary service delivery team.
• Knowledge of Microsoft Office or demonstrated equivalent.
• Ability to work nights and weekends and be on call 7 days a week as required, and to work at different locations throughout the Operations Services areas.

The following is/are preferred:

• Knowledge of Crew Management System (CMS), Terminal Management Incident System (TMIS), (Incident Management System) IMS and (Asset Management System) AMS (will be required to learn within six months of hire)

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor's Degree in Arts/Sciences (BA/BS) in Transportation, Business, Public Administration or related field. Demonstrated equivalent education, experience and/or technical credentials to include an additional four (4) years of related experience may be considered in lieu of degree.
• Minimum 7 years of experience in a Transportation Operations capacity
• Minimum 5 years of experience managing a large and diverse work force in an operations or service delivery function.

The following is/are preferred: None

LICENSES AND CERTIFICATIONS

Required:

• Valid Drivers License
• Must be qualified on Metro-North's Operating Rules and Employee Timetable, physical characteristics of the assigned territory and Equipment Operating Instructions. If not qualified, the successful candidate must become qualified within six months from date of hire.

OTHER INFORMATION

• Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
• Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.
• Employees driving company vehicles will be subject to License Monitoring and must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.
• To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.

EQUAL EMPLOYMENT OPPORTUNITY/ADA DISCLAIMER

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers and encourage qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

If you seek a reasonable accommodation for a medical condition or disability, or for a religious practice or observance, to participate in the job application or interview process, please notify your MTA representative once you have been contacted regarding the role.

HOW TO APPLY:

For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.

For External Applicants: Visit www.mta.info, click the "Careers" link located in the footer under the "The MTA" section, then click on "See All Open MTA Positions". Search for the desired position, click Apply, and follow the instructions.