EMS Project Managers are responsible for all aspects of client projects from the receipt of a purchase order through receipt of acceptance of the system by the client. Project Managers coordinate all activities with their counterparts within client organizations to ensure that all projects are delivered on-time, within scope and budget, and at the expected level of quality.
Essential Functions
- Manage complete project scope, execution, goals, budget, and deliverables through the entire delivery process, from receipt of the Purchase Order to the transition to customer support
- Understand, communicate, and ensure EMS commitments as reflected in any RFP, contracts, proposals, statements of work or other documents including post installation commitments under Maintenance and Support
- Identify, communicate, address and resolve risks and issues within the project including escalating issues, when appropriate
- Communicate tasks required from the customer and ensure timely completion prior to onsite installation
- Work with EMS Accounting as billable milestones are completed
- Build, develop, and grow any business relationships vital to the success of the project
- Develop initial project plan in conjunction with the customer using MS Project Server and SharePoint, or any other project planning application as needed.
- Communicate and document any updates or changes to the project plan to EMS team members and the customer, as appropriate
- Establish periodic project status calls with the customer and track any action items to closure. Share well documented meeting minutes.
- Provide weekly external/internal project status reports as required.
- Evaluate need for subcontractors based on the project complexity, budget and EMS internal resources. Coordinate with EMS Accounting during subcontractor selection process
- Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work Create and maintain comprehensive project documentation
- Ensure that all EMS team members execute and document their tasks in a timely manner. Share documentation with Project team members
- Evaluate need for subcontractors based on the project complexity, budget, EMS internal resources.
- Coordinate with EMS Administration during subcontractor selection process
- Assure quality delivery by ensuring that all equipment and software is properly tested in Assembly, and at the installation site
- Ensure that all materials, tools and equipment needed for the installation are checked, packed and delivered for timely installation
- Prepare purchase requisitions, negotiate change orders, and coordinate field service requirements
- Performs other duties as required
- This role will require about 30-40% travel
SKILLS AND ABILITIES:
- Basic knowledge of networking and LAN system requirements
- Proficient with MS Office applications, including Microsoft Project
- Excellent written and verbal communication skills
- Experience leading multiple complex projects
- Expertise in project management discipline and techniques
- Ability to be flexible, follow tight deadlines, organize, and prioritize work
- Willing to travel up to 50% or as necessary for the completion of projects
- Strong team building skills
- PMP and CTS certification is a plus
EDUCATION AND EXPERIENCE:
- College Degree or relevant job experience required
- Minimum of three years' experience in project management and/or A/V design
PHYSICAL CAPABILITIES:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is frequently required to sit or stand, walk, speak, listen, and use hands. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
- Dexterity of hands and fingers to operate a computer keyboard, mouse and other devices and objects is required.
- Must be physically able to participate in training sessions, presentations and meetings.
ENVIRONMENTAL CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.